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Portobay Santa Maria

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Portobay Santa Maria

locationFunchal, Madeira

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About Portobay Santa MariaAbout Portobay Santa Maria

Location

This modern hotel combines modern comforts with a traditional, warm atmosphere. Situated close to the old town of Funchal, guests may enjoy fabulous views out over the sea and the city marina. Links to the public transport network may be reached on foot in just a few minutes as can the city centre (approximately 500 m from the hotel). Funchal's most beautiful squares and tourist sights may easily be reached, as can the city's museums, markets and gardens that offer an unparalleled Madeiran atmosphere. It is some 25 km to the international airport.

Facility

The hotel has 12 junior suites and 134 studios, which are located on 3 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. A garage is available for parking (for a fee). Other services include medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available.

Rooms

Rooms are equipped with air conditioning and central heating. Most units include a balcony with sea views, where guests can relax and linger a while. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a refrigerator, a stovetop and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. The hotel has 146 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. Sport and leisure facilities at the hotel include a gym and billiards. There is a wellness area with a spa and a beauty salon and, for an additional fee, a sauna, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Half board can be booked. A generous buffet awaits guests at breakfast and dinner. Alternatively, dinner can be ordered à la carte.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Portobay Santa Maria Amenities at Portobay Santa Maria

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

    • -

      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Restaurants

50 m

Public Transport

200 m

Sea

250 m

City Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3232

Very Good

817

Average

138

Poor

47

Terrible

22

Recent Reviews: 4256

  • User:Mary W

    Trip type: Family

    Perfect hotel, perfect position

    rating09 Dec 2025

    The hotel is comfortable, clean and welcoming. The staff are so helpful and concerned if you happen to be ill during your stay. Breakfast is great, something for everyone and the variety of fruit is...

  • User:Thorpers

    Trip type: Couples

    We’ve booked our fourth visit for next year

    rating07 Dec 2025

    Another enjoyable visit. Excellent and friendly staff, accommodation and location in Funchal. Booked early to ensure accommodation available for next year.

  • User:Ann B

    Trip type: Couples

    Must be the best hotel on the Island

    rating06 Dec 2025

    We chose this hotel because it is on the flat, next to the promenade. It is close to the cable car & a fantastic location for watching the many Cruise ships. The hotel was perfect for our needs...

  • User:Eric H

    Trip type:

    Fantastic experience

    rating02 Dec 2025

    Excellent hotel in a fantastic location. There is nothing to dislike about the place. Staff, facilities and entertainment are all great. This is a visit I will want to repeat and soon!

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