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The beach is only 200 m away from this luxury hotel. Situated on the cliff of Ponta de Cruz somewhat outside Funchal, the hotel affords wonderful views. The town centre is 3 km away. Links to the public transport network lie just 50 m away, whilst restaurants and shops may be found within 100 m of the hotel. The airport is approximately a 35-minute drive away.
177 non-smoking rooms are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, cycling/mountain biking is also available. Water sports available at the hotel include sailing, diving, water aerobics and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and squash. There is a wellness area with a spa, a sauna, a steam bath and a hammam and, for an additional fee, a beauty salon and massage treatments. An entertainment programme and a casino are also options for entertainment.
The dining area includes a restaurant and a bar. Half board can be booked. A delicious and varied buffet is prepared for breakfast and lunch every day, and a set menu can be ordered at dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
23 Rua da Ponta da Cruz
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
3797 reviewsUser: Claire W
Trip type: Couples
Fabulous
We had 7 nights here for my 60th birthday absolutely loved this well kept and well run hotel the views were incredible from our superior sea view room well equipped and very spacious the food was great and the gardens are beautiful as were the plants around th…
User: KamP390
Trip type: Couples
Average
Hotel needs updating rooms are very basic defo wouldn’t rate it 5 * but 4* staff are good but breakfast restaurant can’t great not very good choice on food but the other restaurants were nice good location but need better rooms and 5* service in rooms with wat…
User: madalena2118
Trip type: Friends getaway
6 stars
Amazing staff, the cleaning of the room was absolutely fantastic, everything perfect 👏🏻👏🏻👏🏻👏🏻 Sofia Freitas, Guest Services / Front Office at Pestana Grand Premium Ocean Resort, responded to this review Dear madalena2118,Thank you for sharing such…
User: RoweFamily
Trip type: Couples
Lovely hotel, but evening food could be better
We stayed at this hotel in Madeira to celebrate our wedding anniversary. The hotel itself is very attractive, with beautifully maintained gardens, lovely seating areas throughout, and a spacious bedroom with a stunning sea view. On arrival we were greeted with…
User: 190pennyc
Trip type: Couples
Very disappointing and no way a 5 Star Hotel
Just returned from 10 days staying at The Pestana Grand Hotel with my Husband.The room was clean and spacious, great location backing onto the promenade along the sea front. Takes about 50 minutes to walk into Funchal.But the Food, Water cost and Service charg…
