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The beach is only 200 m away from this luxury hotel. Situated on the cliff of Ponta de Cruz somewhat outside Funchal, the hotel affords wonderful views. The town centre is 3 km away. Links to the public transport network lie just 50 m away, whilst restaurants and shops may be found within 100 m of the hotel. The airport is approximately a 35-minute drive away.

23 Rua da Ponta da Cruz
Check-in from 3:00 PM · Check-out by 12:00 PM

23 Rua da Ponta da Cruz
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
3797 reviewsUser: Claire W
Trip type: Couples
Fabulous
We had 7 nights here for my 60th birthday absolutely loved this well kept and well run hotel the views were incredible from our superior sea view room well equipped and very spacious the food was great and the gardens are beautiful as were the plants around the hotel! The reception staff were very helpful and a credit to Pestana! We will definitely be back! Claire and Mark WhistlerWe had 7 nights here for my 60th birthday absolutely loved this well kept and well run hotel the views were incredible from our superior sea view room well equipped and very spacious the food was great and the gardens are beautiful as were the plants around th…
User: KamP390
Trip type: Couples
Average
Hotel needs updating rooms are very basic defo wouldn’t rate it 5 * but 4* staff are good but breakfast restaurant can’t great not very good choice on food but the other restaurants were nice good location but need better rooms and 5* service in rooms with water change of bedsheets etc Sofia Freitas, Guest Services / Front Office at Pestana Grand Premium Ocean Resort, responded to this review… Hotel needs updating rooms are very basic defo wouldn’t rate it 5 * but 4* staff are good but breakfast restaurant can’t great not very good choice on food but the other restaurants were nice good location but need better rooms and 5* service in rooms with wat…
User: madalena2118
Trip type: Friends getaway
6 stars
Amazing staff, the cleaning of the room was absolutely fantastic, everything perfect 👏🏻👏🏻👏🏻👏🏻 Sofia Freitas, Guest Services / Front Office at Pestana Grand Premium Ocean Resort, responded to this review Dear madalena2118,Thank you for sharing such generous feedback. We are delighted that our team made a strong impression and that the room cleanliness exceeded your expectations.Providi… Amazing staff, the cleaning of the room was absolutely fantastic, everything perfect 👏🏻👏🏻👏🏻👏🏻 Sofia Freitas, Guest Services / Front Office at Pestana Grand Premium Ocean Resort, responded to this review Dear madalena2118,Thank you for sharing such…
User: RoweFamily
Trip type: Couples
Lovely hotel, but evening food could be better
We stayed at this hotel in Madeira to celebrate our wedding anniversary. The hotel itself is very attractive, with beautifully maintained gardens, lovely seating areas throughout, and a spacious bedroom with a stunning sea view. On arrival we were greeted with a bottle of bubbly, chocolates, and a balloon, which was a really thoughtful and much‑appreciated touch. The staff overall were very good,… We stayed at this hotel in Madeira to celebrate our wedding anniversary. The hotel itself is very attractive, with beautifully maintained gardens, lovely seating areas throughout, and a spacious bedroom with a stunning sea view. On arrival we were greeted with…
User: 190pennyc
Trip type: Couples
Very disappointing and no way a 5 Star Hotel
Just returned from 10 days staying at The Pestana Grand Hotel with my Husband.The room was clean and spacious, great location backing onto the promenade along the sea front. Takes about 50 minutes to walk into Funchal.But the Food, Water cost and Service charge really lets this hotel down.It’s not a 5 star Hotel, more 2-3 star at best.You have to pay for Water regardless at 4.50 euros for 500ml, J… Just returned from 10 days staying at The Pestana Grand Hotel with my Husband.The room was clean and spacious, great location backing onto the promenade along the sea front. Takes about 50 minutes to walk into Funchal.But the Food, Water cost and Service charg…
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