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Located on a hill, this hotel offers a stunning view over Funchal's harbour. The architecturally extraordinary complex houses, not just the hotel, but also the conference centre as well as Madeira's casino. Countless shops, bars, restaurants and nightclubs are to be found in the centre of Funchal (within 500 m), as are links to the transport network (50 m away). The nearest beach is 5 km away and Funchal airport is roughly 23 km away.
The hotel welcomes guests in a 5-storey building with a lift and 379 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. For guests who wish to keep active, tennis and fishing are available. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and squash. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a beauty salon. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include half board, full board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Rua Imperatriz D. Amélia
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
5005 reviewsUser: Dianne H
Trip type: Couples
A lovely stay in Central Funchal
Great location. We booked a suite and so pleased we did. Spacious, lounge area with a balcony, bedroom also with a balcony. Huge bathroom with corner bath and with a separate walk in shower. Bedding turned down each evening with chocolates. Hotel gardens lovel…
User: jessie g
Trip type: Couples
Disappointing overrated
Very disappointed. Have stayed in this hotel in the past, albeit 20 years ago. Absolutely no change to the tired run down room. Toilet , shower room was very poor with a door which looked as if it’d been rescued from a skip. Breakfast okay, dinner poor and alw…
User: PJ p
Trip type: Couples
Enjoyed but can be improved
Hotel is a massive space and the staff are very friendly and attentive, however the housekeeping staff are very slow in cleaning the rooms, twice in one day I had to ask for the room to be cleaned as they passed it by twice and I had the tag on the door,we wer…
User: Globetrotter008
Trip type: Couples
Pleasant Stay
This huge white complex towers above the Funchal Harbor and is visible from many viewpoints in the city. The bustling Rua Imperatriz Dona Amelia, with its many restaurants is at the bottom of the driveway and the old town is some 15 minutes walk away, downhill…
User: Mike S
Trip type: Couples
Great hotel
Have stayed here for a number of years. Brilliant location and staff are very helpful and friendly. Exceptionally good breakfast buffet, something to suit everyone. Cristina Freitas, Serviços ao cliente/atendimento at Pestana Casino Park, responded to this…
