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Novotel Lisboa

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Novotel Lisboa

lisbon, portugal

About Novotel Lisboa

location

This popular city hotel lies just 3 km from the city centre, close to the zoo and the famous Gulbenkian Foundation. A diverse selection of shops, restaurants, nightclubs and bars are to be found in the vicinity and links to the public transport network may easily be reached on foot. The nearest beach is situated about 25 km away.

facility

249 rooms, including suites and 248 double rooms, are located on 10 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. Leisure activities and facilities at the hotel include cycling/mountain biking, callisthenics, aerobics and a spa or, for a fee, a gym. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. The hotel offers a wide range of catering options. Half board, full board and all-inclusive can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Lisboa

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyGames roomGarageHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsPlaygroundRestaurant(s)Room ServiceShopsTV RoomWifi

Hygiene

ALLSAFE (Accor/Bureau Veritas)Contactless check-in/-outContactless paymentContactless room serviceEnhanced cleaning programmeHand sanitiserHealth checks on staffHygiene training for staffMandatory mask-wearingMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSocial distancing regulationsUse of commercially available disinfectants

Meals

à la carte Dinnerà la carte LunchAll inclusiveBreakfast BuffetFull BoardHalf BoardLunch BuffetSet menu dinnerSet menu lunchSpecial DietSpecial Offers

Sport/Entertainment

AerobicsChildren's EntertainmentChildren's PoolCycling/Mountain BikingGymIndoor PoolNumber of PoolsOutdoor Pool(s)ParasolsSun loungersSun terraceSwimming Pool

Location

Map preview
Lisboa, Lisbon, Portugal

Avenida Jose Malhoa 1 1A

Nearest beach15km

What's nearby

  • Bus Station100m
  • Restaurants100m
  • Public Transport100m
  • Train Station100m
  • Shopping opportunities100m
  • Underground/Over ground Station100m
  • Park500m
  • Nightclub1km
  • Bars / Pubs1km
  • River5km
  • Golf Course5km
  • Sea7km
  • Nearest beach15km

Check-in from 2:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.9

Good

3747 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent951
  • Very Good1907
  • Average586
  • Poor184
  • Terrible119

Recent Reviews: 3747

  • User: Dyrgas

    Trip type: Family

    Bad bad bad.

    24 May 2026

    Bad hotel experience. They have currently got renovations going on. Understand hotel nee that but no notice given on booking or before arrival.(booked via the accor group) Room is to be fair decent but shower leaks water onto floor as the sealant around the sh…

  • User: Cristina V

    Trip type: Family

    Great Stay in Lisbon – Comfortable, Clean & Family-Friendly

    03 May 2026

    I had a very pleasant stay at Novotel Lisboa. Everything was clean, well maintained, and very comfortable throughout our visit.The location is convenient, with easy access to public transport—about 10 minutes by metro or just 3 minutes by bus, making it simple…

  • User: rebeccaw07

    Trip type: Friends getaway

    Ok for the price

    02 May 2026

    Currently having renovations done which means reception has moved, the gym is out of use and areas are under construction. There was no warning about this prior to arriving. The room is clean and modern but considering we booked for 3 people they didnt give us…

  • User: ScottMoore444

    Trip type: Family

    Smooth Stay, Even Mid-Refurb

    24 Apr 2026

    Had a really lovely stay at Novotel Lisboa. The team were incredibly friendly and welcoming throughout, which made a big difference. Even with the refurbishment ongoing, everything was handled really well; reception and the bar have been moved downstairs and i…

  • User: Caw20

    Trip type: Couples

    Great Location

    07 Apr 2026

    Stayed here for the second time and it’s in the process of refurbishing some areas. Please don’t let that put you off. Staff were superb in handling the situation. Food and service very good. It’s located is close to the Metro station which makes moving up and…

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