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My Story Hotel Rossio

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My Story Hotel Rossio

locationLisboa, Lisbon

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About My Story Hotel RossioAbout My Story Hotel Rossio

Location

This hotel is located in the heart of Lisbon.

Facility

The hotel has a lift and features 46 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. Other features include a telephone, a TV and WiFi. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a spa. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at My Story Hotel Rossio Amenities at My Story Hotel Rossio

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

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      Currency Exchange

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Small supermarket

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Sun loungers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

825

Very Good

249

Average

31

Poor

13

Terrible

7

Recent Reviews: 1125

  • User:Hussam A

    Trip type:

    Extremely Disappointing Stay – Would Not Recommend

    rating01 Dec 2025

    We stayed at My Story Hotel Rossio in Lisbon at the end of July, and unfortunately this was the worst hotel experience we’ve had in Portugal — and honestly, even in general. We booked the hotel two...

  • User:Ann Marie M

    Trip type:

    Exceptional Hospitality

    rating24 Nov 2025

    I stayed in the Amor Room for my birthday, and the experience was truly unforgettable. The staff surprised me with cake, wine, and even came to my room to sing “Happy Birthday.” Their kindness and...

  • User:eadoriott

    Trip type:

    Great location and food

    rating14 Nov 2025

    Excellent staff and very helpful in the pouring rain. Welcoming and kind. Food was delicious and it is in a perfect location. I would highly recommend.

  • User:BobTraveler10

    Trip type:

    Not a great value for me

    rating02 Nov 2025

    I booked a room with the Rossio square/castle view despite being a light sleeper because online reviews praised the soundproofed windows. Unfortunately, as soon as checked in I noticed my original...

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