4+ photos
This hotel is located in the heart of Lisbon.
The hotel has a lift and features 51 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Other features include a telephone, a TV, a radio and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
An entertainment programme and a casino are also options for entertainment.
Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Rua Áurea 100
Check-in from 3:00 PM · check-out by 11:00 AM
Excellent
1362 reviewsUser: Lori K
Trip type: Couples
Highly Recommend This Hotel
We had a wonderful stay at this hotel. The location was perfect for our trip. Everything we needed was close by and it was easy to find our way around. The hop on bus was a short walk away and the trolly was 2 blocks away. Our room was clean, comfortable and w…
User: Craig A
Trip type: Solo travel
only book here if you enjoy staying in an oven
checked in and the hallways were like a sauna and got to me room it was like an oven. Called down to complain they said yes we know we keep the air conditioning off to save power the room will cool down quickly. it did not cool down quickly. Sweat literally dr…
User: 3ainsley
Trip type: Family
BEWARE of the cancellation policy and refund process
We had booked this hotel with a flexible cancellation rate. We had to cancel and then they couldn't refund our credit card back and had to do an international wire transfer because they had a system change. The system change shouldnt be our problem. I ended up…
User: Catherine B
Trip type: Couples
Wonderful hotel in a perfect location
Beautiful rooms, kind and attentive staff and the location is UNBEATABLE Hotel- cmanager, Owner at My Story Hotel Ouro, responded to this review Dear Catherine,Thank you for sharing your experience with us.It is wonderful that you had such a great experie…
User: Laura R
Trip type: Couples
Highly Recommended
We stayed here, based on a recommendation in a Rick Steves guidebook. It worked out very well. Although our room was small, it was very clean and the beds were comfortable. The location was fantastic and the breakfast was great (featuring glorious Portuguese p…
