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Mercure Lisboa Hotel

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Mercure Lisboa Hotel

locationLisboa, Lisbon

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About Mercure Lisboa HotelAbout Mercure Lisboa Hotel

Location

This pleasant hotel lies along one of the main access roads to the heart of Lisbon, close to the city centre. Restaurants, bars and shopping venues are to be found about 500 m away and it is some 25 km to the nearest beach. Links to the public transport are situated directly out front.

Facility

The hotel has 104 rooms, including suites, 82 single rooms and 21 double rooms, which are located on 9 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf, a spa, a sauna, massage treatments and a solarium.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Catering options include half board and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Lisboa Hotel Amenities at Mercure Lisboa Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Golf

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      Heated Pool(s)

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Restaurants

500 m

Shopping opportunities

500 m

Bars / Pubs

2 km

Nightclub

2.5 km

Beach

25 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

564

Very Good

842

Average

254

Poor

65

Terrible

41

Recent Reviews: 1766

  • User:Sarah B

    Trip type:

    Will stay someplace else next time

    rating01 Oct 2025

    The location and price were very good. The staff was kind and all of the common areas were very nice. The main reason I will stay elsewhere is because the air conditioning in our room never cooled...

  • User:Trail06836261050

    Trip type:

    Very dangerous bathtub/shower

    rating02 Jun 2025

    This hotel needs to put safety handles in the showers and install non slide mats in the bathtubs. I had a serious fall two months ago. It occurred on our second day. I have good balance, and after...

  • User:khaledi2013

    Trip type: Friends getaway

    Depend on yourself only

    rating30 Apr 2025

    Good hotel , with nice surroundings locations , easy to access for services in Lisbon , clean lobby , but expect to help yourself only by taking luggage to rooms and even taking minibar items out by...

  • User:Mr H

    Trip type:

    Worst Beds in Hotel History!!!

    rating06 Mar 2025

    The worst hotel bed I have ever slept in. I used to travel for work, spending 300 nights a year in hotels. This was the very worst bed I have ever tried to sleep in, in my life! It's like trying to...

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