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Hotel Avenida Palace

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Hotel Avenida Palace

locationLisboa, Lisbon

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About Hotel Avenida PalaceAbout Hotel Avenida Palace

Location

This hotel is located on Rossio Square, right by Praça dos Restauradores and close to Rossio train station in the heart of the city. The hotel offers a wonderful view of the nearby São Jorge castle complex and the old town quarter, Alfama. It is located just a few steps from public transport as well as plenty of sightseeing attractions. In addition, Lisbon airport is located 15 km away.

Facility

The hotel was built in 1892. 13 junior suites, 4 suites, 2 single rooms and 63 double rooms are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, room service (for a fee), a laundry service and a hairdresser. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 82 non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Avenida Palace Amenities at Hotel Avenida Palace

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Restaurants

1 km

Shopping opportunities

1 km

Park

2 km

River

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

4219

Very Good

638

Average

121

Poor

35

Terrible

19

Recent Reviews: 5032

  • User:alexandralamby

    Trip type: Couples

    Memorable stay, amazing staff

    rating05 Dec 2025

    Every staff member has at heart for you to enjoy your stay. They are discreet, efficient and very benevolent. The breakfast is great, the room very comfortable.

  • User:Profguy

    Trip type:

    Beautiful Historic Hotel in a Perfect Location

    rating30 Nov 2025

    The Hotel Avenida Palace is an absolutely beautiful property in the ideal location. I could not imagine a better setting or a more elegant building. The rooms were a very good size and extremely...

  • User:726sunnyb

    Trip type:

    Location Perfection

    rating28 Nov 2025

    We spent one night here on our way through to Morocco and will come back on our way back. Great location with excellent customer service. A bit dated but the location and breakfast service more than...

  • User:Wrightmostofthetime

    Trip type:

    Palatial Atmosphere & Service Killer Breakfast Buffet

    rating26 Nov 2025

    This hotel was beautiful. The location was in the heart of everything and we walked pretty much every where. The breakfast buffet was probably one of the best we have had in all of our travels. The...

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