Cristal Setubal

Recent Reviews: 81

• User: traveller_constant

  Trip type: Couples

  Poor food and location

  The rooms are clean and seem comfortable enough but are very airless even with aircon and not enough plugs for modern travellers. Everything else was awful, particularly the set dinner which we found to be inedible - but at least they didn’t charge us, which we appreciated and which is worth an extra star otherwise this would be a 1 star review. There is nothing to see and nowhere to eat in the su… Read moreThe rooms are clean and seem comfortable enough but are very airless even with aircon and not enough plugs for modern travellers. Everything else was awful, particularly the set dinner which we found to be inedible - but at least they didn’t charge us, which w… Read more

• User: Voyage190872

  Trip type: Couples

  Business trip maybe, but not a vacation destination.

  This was more of a 2.5 rating. I would say average if it was for business. However, we were on vacation and checked out early due to the location and quality of the amenities. We ate breakfast there and it was not so great, the dinner was also not so great and the lighting was garishly light. Parking was a challenge - at least a 3 point turn to get in. The staff was very nice and courteous, but we… Read moreThis was more of a 2.5 rating. I would say average if it was for business. However, we were on vacation and checked out early due to the location and quality of the amenities. We ate breakfast there and it was not so great, the dinner was also not so great and… Read more

• User: Nos_qui_sumus

  Trip type: Couples

  BASIC AND AMATEURISH

  Spent 4 nights at this hotel, as the hotel we wanted to say in was not available. The hotel is located in the outskirts of Setubal and you would probably need an uber. The rooms are relatively small but perfectly functional. If you like to iron your own clothes, this place is not for you, as they don’t seem to trust guests with an iron after an alleged fire that occurred in one of the rooms. Servi… Read moreSpent 4 nights at this hotel, as the hotel we wanted to say in was not available. The hotel is located in the outskirts of Setubal and you would probably need an uber. The rooms are relatively small but perfectly functional. If you like to iron your own clothe… Read more

• User: antonio a

  Trip type: Solo travel

  Missing service, missing quality, perhaps it should be called Hotel Missing

  The receptionsist Andre Severino instead of addressing the issue that my room was not fit for purpose took me on a run around of waiting for a new room to become available but it never happened. The place was always full although they promised to show me another option. Not once but two times I was let down. In fact I am still here in the hotel but so angry I am writing this to warn customers of t… Read moreThe receptionsist Andre Severino instead of addressing the issue that my room was not fit for purpose took me on a run around of waiting for a new room to become available but it never happened. The place was always full although they promised to show me anoth… Read more

• User: Thisis M

  Trip type: Family

  A good 3 star hotel really which could be much better with a few small improvements

  Arrived from staying at another 4 star rated hotel in Lisbon which was flawless so this place had a lot to live up to and in fairness it was pretty good with a few exceptions. It's located a long way and a slightly uncomfortable walk through some pretty run down streets to reach the start of the town. Reception staff didn't really make you feel that welcome and frosty when I went to ask for some c… Read moreArrived from staying at another 4 star rated hotel in Lisbon which was flawless so this place had a lot to live up to and in fairness it was pretty good with a few exceptions. It's located a long way and a slightly uncomfortable walk through some pretty run do… Read more