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Sheraton Cascais Resort

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Sheraton Cascais Resort

locationCascais, Estoril Coast

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About Sheraton Cascais ResortAbout Sheraton Cascais Resort

Location

This aparthotel is situated in natural surroundings just 5 minutes’ drive from the village of Cascais. Integrated in a special resort, it is just 2 minutes from some very nice beaches. Restaurants, bars and clubs can all be found just 2 km from the hotel. There are public transport connections just 100 m from the hotel, and the train station is Cascais is a 5-minute drive away. The beach at Guincho is a 30-minute walk away, and the Estoril casino is a 10-minute drive away. Sintra can be reached in 15 minutes by car and Lisbon is a 30-minute drive away. Lisbon Airport is just 30 km from the hotel.

Facility

73 suites, 143 apartments and 44 studios are located on 3 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a transfer service, room service, a laundry service and a hairdresser. Cyclists can make use of the bicycle storage area and hire service.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and oven. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. Sport and leisure facilities at the apartment hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Additional amenities include an entertainment programme for children with a number of fun activities. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The apartment hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sheraton Cascais Resort Amenities at Sheraton Cascais Resort

  • Facilities

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      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

  • Sport/Entertainment

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

    • -

      Sailing

    • -

      Sauna

    • -

      Squash

    • -

      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Golf Course

100 m

Public Transport

100 m

Sea

1.5 km

City Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

602

Very Good

416

Average

179

Poor

74

Terrible

52

Recent Reviews: 1323

  • User:danielle s

    Trip type: Family

    amazing !

    rating21 Apr 2026

    This is a beautiful place to stay ! Staff are very friendly, food was amazing & rooms were clean and spacious !Feliipa was a wealth of knowledge and gave some amazing suggestions on where to go and how to get there !

  • User:Yannagr222

    Trip type: Business

    Business Offsite

    rating15 Mar 2026

    Very nice spacious rooms.Decent breakfast. Very nice park outside. Good gym but rather small- playing great music tough increasing the energy. Good parking space.

  • User:X4493XUjeffb

    Trip type: Couples

    A Great Place for a Winter escape!

    rating15 Jan 2026

    Just finished a month long stay at the property. Overall, an excellent experience. The gym is very well equipped and a great way to start the day. Breakfast at the Terrace was great but the best part of the experience was the staff. Everyone was engaged, happy and treated us like us as old friends. The rooms were great and the property is a short 15-20 minute walk from the waterfront. In addition to the hotel there are a lot of really great restaurants nearby. Well worth a visit!

  • User:kim F

    Trip type: Friends getaway

    wonderful place to relax in

    rating19 Nov 2025

    Wht a hotel loved it , there was sucha lovely ambience such lovely lovely staff all so welcoming from reception to catering to housekeeping, you feel so comfortable there.the chrtismas decorations were being put up so felt really nice and different, The rooms are so spacious clean there is small sink and cupboard space which was good to eat and have prepared meals n your room and in good weather be lovely to eat on the patio outside which most rooms overlooked wonderful grounds. Only draw back is only one mirror located in the whole place and that is in the bathroom not one in main bedroom, and I could here the people in the room next doo sometimes but othereise loved it there

  • User:FoodieLoverPortugal

    Trip type: Family

    Disappointment in a special birthday plus double charges!!! Be aware of this hotel unauthorized credit card use!!

    rating10 Nov 2025

    We stayed at Sheraton Cascais to celebrate our son’s birthday during a short holiday. While the infrastructure is excellent, the hospitality and service were extremely disappointing and far below the standards expected from a 5-star Sheraton property.We informed the team in advance about the birthday, and they confirmed a special gesture. However, nothing was arranged until 5 minutes before checkout, when someone appeared with a drink and cake — leaving no time for our child to enjoy anything. At breakfast, I again reminded the staff, and the restaurant chef was very kind and prepared a small red velvet cake. Unfortunately, it was delivered in the middle of our breakfast, with everyone’s mouth full, and with a candle lit immediately without warning, making it awkward and rushed instead of memorable. It is clear the hotel has the infrastructure and possibility, but the execution is chaotic and without any sense of guest experience or timing. It feels like staff are simply trying to “tick a box” rather than provide hospitality.To make matters worse, our stay was fully prepaid on Booking.com, but the hotel charged my spouse’s card again (used only as guarantee for minibar). We have had to follow up three times at checkout, again on the same day, and then on two more separate days, and almost a week later the money has still not been returned. This is unacceptable for any hotel, especially one calling itself a 5-star property.This hotel needs serious staff training in customer service and hotel operations. At this stage, guests are likely to face one problem or another, and the experience is nowhere near Sheraton standards. If this continues, it will not be long before this property is rated like a 2–3 star hotel on review platforms.We hope management will take this feedback seriously and act urgently to fix these issues, because the location and infrastructure deserve a much better team than what is currently operating here.

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