Purala - Wool Valley Hotel & Spa

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Purala - Wool Valley Hotel & Spa

Name: Purala - Wool Valley Hotel & Spa
Address: Acesso À Variante - Serra Da Estrela, Centre Portugal, portugal
Telephone: 353818882077
Rating: 4.3

centre portugal, portugal

About Purala - Wool Valley Hotel & Spa

location

This hotel is located along the main road leading to the city centre. The Serra da Estrela lie some 20 km from the hotel.

facility

The hotel has 104 rooms and 10 suites, which are located on 4 storeys and are reachable by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Guests can store valuables in the safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A hot tub can soothe sore muscles (for a fee). For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Billiards and squash or, for a fee, a gym, are among the sport and leisure options available. There is a wellness area with a spa, a hammam, a beauty salon and massage treatments and, for an additional fee, a sauna and a steam bath. At the hotel offers excellent facilities for leisure and relaxation, including an entertainment programme, a kids' club and a dance club.

meals

The hotel includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Purala - Wool Valley Hotel & Spa

Facilities (17)

Air conditioningLobby24-hour receptionShopsConference RoomInternet accessRoom ServiceBicycle HireKids ClubElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Game RoomLibrary

Family and Kids (1)

Childcare service

General Services (4)

Multilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (1)

Gym/ Fitness centre

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (3)

CyclingOutdoor sportsSkiing

Room Facilities (8)

ShowerBathtubHairdryerMinibarTVClosetRoom serviceToiletries

Shopping (1)

Souvenir shop

Sport/Entertainment (7)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymBilliards/SnookerEvents

Location

Covilha, Centre Portugal, Portugal

Acesso À Variante - Serra Da Estrela

Check-in from 3:00 PM · Check-out by 12:00 PM

Covilha, Centre Portugal, Portugal

Acesso À Variante - Serra Da Estrela

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

571 reviews

Value
Rooms
Cleanliness
Service

Excellent270
Very Good227
Average49
Poor16
Terrible9

Recent Reviews: 571

User: Nerita B
Trip type: Family
Snow in Feb
23 Feb 2026
We stayed at the Puralã - Wool Valley Hotel & SPA in Feb as we wanted to see snow in the mountains.The hotel is situated at the entrance of the town and has a Domino’s across the road. To go into town centre, you would need to drive there. Check in was excellent and our room was ready much earlier than expected, the check in agent was friendly and helpful. We were in room 217 which was a suite… We stayed at the Puralã - Wool Valley Hotel & SPA in Feb as we wanted to see snow in the mountains.The hotel is situated at the entrance of the town and has a Domino’s across the road. To go into town centre, you would need to drive there. Check in was exc…
User: 304SteveB304
Trip type: Friends getaway
A convenient, luxurious hotel.
20 Jun 2024
This is a lovely hotel and the staff were excellent (the chap called Otavia was brilliant). The room was luxurious and the bar and restaurant were first class. The food was very good too and the breakfast was bountiful with an abundance of choice. My only gripe was the waiter at breakfast when asked for ketchup responded "Ketchup is not for breakfast, we only supply it for lunch and dinner." The c… This is a lovely hotel and the staff were excellent (the chap called Otavia was brilliant). The room was luxurious and the bar and restaurant were first class. The food was very good too and the breakfast was bountiful with an abundance of choice. My only grip…
User: FrequentFlier54873
Trip type: Couples
Great hotel for all seasons family or just couple
17 Sep 2023
It was a short couple visit in September. Beautiful hotel, very cozy and comfy bed. The rooms nice and spacious, great indoor pool, sauna and outdoor pool. The staff is just amazing- they didn’t say NO to anything we asked for. Very good food. Nice breakfast with lots of local treasures.This hotel has (near the bar) great sofas area where you can just read, rest or chill anytime of the day. My fav… It was a short couple visit in September. Beautiful hotel, very cozy and comfy bed. The rooms nice and spacious, great indoor pool, sauna and outdoor pool. The staff is just amazing- they didn’t say NO to anything we asked for. Very good food. Nice breakfast w…
User: kaseem s
Trip type: Friends getaway
Excellent hotel
11 Jun 2023
I lead a tour of a group from Israel in 5* hotels. The only 4* was this one (In Covilha there is no 5* hotel) and this was the best hotel on our tour.You do not need stars, you need organization, nice service, good food, clean rooms - We had it all in Purala.We were taken care of by Bruno who was a teriffic hotel person.For sure I will keep bringing groups there. Relações Públicas Puralã, Propr… I lead a tour of a group from Israel in 5* hotels. The only 4* was this one (In Covilha there is no 5* hotel) and this was the best hotel on our tour.You do not need stars, you need organization, nice service, good food, clean rooms - We had it all in Purala.W…
User: shortien131
Trip type: Couples
Purala Wool Valley stay
16 Jan 2023
This was a beautiful hotel with several amenities including a pool and spa. We also opted to have their continental breakfast buffet and dinner, which were delicious. We highly recommend this hotel when visiting Covilhã and Serra da Estrela. Relações Públicas Puralã, Proprietário at Purala Wool Valley Hotel & Spa, responded to this review Dear Mr(s), We thank you for your kind words and a… This was a beautiful hotel with several amenities including a pool and spa. We also opted to have their continental breakfast buffet and dinner, which were delicious. We highly recommend this hotel when visiting Covilhã and Serra da Estrela. Relações Públic…

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