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Hotel Rainha D. Amelia Arts & Leisure

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Hotel Rainha D. Amelia Arts & Leisure

locationCastelo Branco, Centre Portugal

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About Hotel Rainha D. Amelia Arts & LeisureAbout Hotel Rainha D. Amelia Arts & Leisure

Location

This hotel is located outside of the town centre, close to the town’s historic centre. The trading centre is just 500 m away. Links to the public transport can be reached within a few minutes walk (200 m away). Numerous shopping facilities and restaurants are just 50 m away.

Facility

64 double rooms are located on 6 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and archery are available. Water sports enthusiasts are offered canoeing. Sport and leisure facilities at the hotel include a gym, badminton and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel Rainha D. Amelia Arts & Leisure Amenities at Hotel Rainha D. Amelia Arts & Leisure

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Foyer

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Archery

    • -

      Badminton

    • -

      Canoe

    • -

      Cycling/Mountain Biking

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Restaurants

50 m

Shopping opportunities

50 m

Public Transport

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

60

Very Good

96

Average

62

Poor

18

Terrible

8

Recent Reviews: 244

  • User:Neil M

    Trip type: Couples

    GOOD VALUE FOR MONEY

    rating30 Nov 2025

    Very central hotel with good parking very clean and friendly staff we had a meal in restaurant very good food and value for money, breakfast was very good. Anastasia was very helpful and friendly will return.

  • User:shay s

    Trip type: Solo travel

    Near to the center clean comfortable room tasty breakfast

    rating28 Mar 2024

    The hotel located in the center of Castelo BrancoIt has its own parking so if you coming by car, you don’t have to search for one The rooms are very big and you have enough space. I’ve got a room with a balcony. The bathroom it’s big enough and very clean The breakfast is very rich and tasty The stuff are very kind and helpful António Carvalho, Diretor-Geral at Hotel Rainha D. Amelia, Arts & Leisure, responded to this review Dear Sirs, Thank you for coming to our hotel and for highlighting the free access to our garage (subject to availability), as well as the comfort, space and cleanliness of our facilities. We also appreciate the reference to the quality and diversity of our breakfast. Best regards - Font Desk and Public Relations Department

  • User:Steven W

    Trip type: Family

    Overall disappointing

    rating06 Oct 2023

    On a positive view, the on-site parking was convenient, and the location was ok. The staff was extremely helpful and overall welcoming.However, this can not make up for the overall quality of the rooms. The rooms, as we we told, are "historic." This is not accurate they are simply old. The furniture and bedding are not pleasing. The bathroom is poorly designed. The lobby, as well as the glass front doors, look more appropriate on o roadside motel.Certainly not a four star hotel. António Carvalho, Diretor-Geral at Hotel Rainha D. Amelia, Arts & Leisure, responded to this review Dear Steven,Thank you for your comment concerning the excelent location our unit and the professionalism of our team.We're sorry to know your overall experience. Our hotel has a policy of continuous investment, both in terms of facilities and equipment, renovating and redecorating the rooms and public spaces in order to provide the best stay for our guests. We are indeed a hotel with classic features, but still with modern lines, always attentive to the new trends and demands of the new times, receiving the classification we bear as we deserve and within the standards set by the National Tourism Authority.Best regards - Accommodation and Public Relations Department

  • User:ddare1

    Trip type:

    average room, average stay

    rating13 Sept 2020

    So, this was to be the "spoil myself" moment of my trip. The hotel had underground parking, 3 restaurant choices, classy decor. I wanted this to be super special. Unfortunately the pubic hair in the shower marred the experience. I waited for it to find its way to the plug hole....I tried to ferry it on its way by channelling the water to help it....after 15 mins I didn't care any more and stood in any way. I can't say anything else as I was so disappointed that I just wanted to leave António Carvalho, Diretor-Geral at Hotel Rainha D. Amelia, Arts & Leisure, responded to this review Dear GuestThank you for your presence in our hotel. We apologize for the inconvenience. Looking forward to hear from you in the future.Best Regards,AntCarvalho - Assistente de Direcção

  • User:575Bx114

    Trip type: Couples

    Disappointed

    rating25 Aug 2020

    Stayed here for 3 nights August 2020 to celebrate our wedding anniversary in the city. We stayed here in June 2019 for the festival as well.Similar issues both stays i.e. room not cleaned daily if you stay more than 1 night.Had to ask for the room to be cleaned on the second day. Third day not cleaned when we arrived back at around 4pm. No loo roll or clean towels, bins not emptied. We had a table booked for dinner at a local restaurant so we wanted to get ready to go back out. Had to attend reception twice to get clean towels and loo roll and then rush to get ready because of the delays.Breakfast is included in the price of your stay but they use another room now away from the restaurant. The queuing system is in a small corridor. Social distancing isn't possible in the corridor effectively especially as couples and families leave the room and walk head on through the queues inside the corridor.Not enough staff in attendance to support breakfast service. One waiter expected to serve guests from a multi option buffet whilst also toasting bread and delivering the toast to guests tables. In our case the toast got burnt. He threw it away rather than bring it to us which was understandable, but he was so busy he forgot to put us anymore in the machine. We eventually left the breakfast room having only eaten a plate of lukewarm scrambled egg. No bacon was available at this sitting. This was the only time we attended for breakfast because of our experience. Local cafes are cheap to eat out for breakfast.Overall a disappointing experience. António Carvalho, Diretor-Geral at Hotel Rainha D. Amelia, Arts & Leisure, responded to this review Dear GuestThank you for your presence in our hotel. Looking forward to hear from you in the future.Best Regards,AntCarvalho - Assistente de Direcção

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