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The hotel is located on the beautiful São Miguel Island in the Azores archipelago. It is situated on a hillside close to Baia d’Alto, which is in Vila Franca do Campo. It is about 3 km from this town and only 19 km from the capital, Ponta Delgada. The beach is just 100 m from the hotel.
The hotel has 85 junior suites, 5 suites and 10 double rooms, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Other services include a childcare service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 100 non-smoking rooms.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking and tennis are available. The hotel offers numerous indoor sports, including table tennis, badminton and billiards or, for a fee, a gym. There is a wellness area with a spa, a sauna, a steam bath and a hammam. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet and à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Praia de Agua d'Alto
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1103 reviewsUser: Jayne P
Trip type: Couples
Beautiful hotel in island paradise
Myself and my hubby came here for our first visit to the Azores, but it most certainly won’t be our last! We loved everything about the island - the ocean, waterfalls, lakes….it is a stunning largely unspoilt paradise!Our hotel was fantastic- right next to a b…
User: annonymous295110
Trip type: Friends getaway
Good hotel very nice position next to the beach,the food must improve
The staff at the reception is super nice,all the best for them,specially Marcia Ponte and Miguel Pacheco.The food is not adequate for 4 stars,it is for 3 star hotels,the chef must improve.we saw pastel de nata only for 15 minutes,breakfast repetitve every day
User: Pelourinho
Trip type: Couples
Stunning and the location
Absolutely wonderful location. Perfect service, very friendly staff all the time. Solid rooms. Maybe not very modern, but comfortable and practical, and with some of them: Stunning views.We stayed for nine days and were upgraded after tree. The upgrade made ou…
User: 686agnesp
Trip type: Family
Location great, food not nice
We have stayed at this hotel for a week in a room 516 in April 2026. I find reviews helpful therefore I will do my best to be constructive and informative.We arrived late at night and the welcome that we have received was fantastic. Filipe who checked us is wa…
User: Aundrea j
Trip type: Family
Yes, I would recommend
Ok, you need to stay here. Location was prime, it felt I could turn left and see beautiful sights or turn right and it is even more beautiful. The hotel atmosphere itself is fine; it is very clean, just a little outdated which I think adds to the charm. We upg…
