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This hotel is located near the historical centre of the city of Ponta Delgada, a few paces from Campo de S. Francisco, the traditional shopping area and with views of the Atlantic Ocean and the port. It is close to many interesting attractions such as the imposing Convent of Hope and the Renaissance-style São Brás Fortress. The hotel is in the ideal location to begin your visit to the beautiful island of São Miguel, whether you are here for business or pleasure.
Guests have a choice of 102 rooms, 4 junior suites, suites, 5 single rooms and 91 double rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A terrace with sun loungers and parasols is available. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Water sports enthusiasts can enjoy canoeing and diving. Sport and leisure facilities at the hotel include a gym and billiards. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Rua Joao Francisco Cabral 1 / 3
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
1235 reviewsUser: WendyATRebello
Trip type: Solo travel
Heartfelt Thanks for a Wonderful Stay
I wanted to share my sincere gratitude for making my stay so enjoyable. The comfort, care, and excellent service truly made it a memorable experience.A very special thank you to hotel manager Helena for the beautiful gesture of wishing me on my birthday. That…
User: butchartd
Trip type: Friends getaway
Incredible service with a smile
This hotel has super clean rooms and a fantastic breakfast at a great price. However, it’s the superb service that makes it special. Many thanks to their amazing manager, Helena, for her hard work and leadership. Azores Airlines lost my luggage, and Helena’s e…
User: Sarah K
Trip type: Solo travel
Clean. Friendly staff. Short walk to the main square.
Friendly staff. Clean. Nice view over the town. Short walk to the main square. It has great amentines - pool, restraurant, good breakfast. Hotel- cmanager, Owner at My Story Hotel Vila Nova, responded to this review Dear Guest,It’s rewarding to receive th…
User: Arwel B
Trip type: Couples
Compliment Joao & Bruno & king sized bed duvet/pillow very good
Enjoyed our stay, although restricted from 7 days to 5 days due to cancelled flight on Friday 26/9 & late flight arrival Saturday 27/9.I compliment Joao in the bar for his support. Had a good sense of humour & efficient.We would have spent more time in…
User: Richard S
Trip type: Couples
A Welcoming Home for A Week.
A very comfortable, welcoming hotel. The staff, whether on Reception, in the breakfast room and generally cleaning, were all polite and helpful. Our room was a generous size, with a huge bed and good views across the harbour and sea front. It was cleaned a tid…
