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Hotel Ponta Delgada

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Hotel Ponta Delgada

locationSao Miguel Island- Ponta Delgada, Azores

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About Hotel Ponta DelgadaAbout Hotel Ponta Delgada

Location

This hotel is located in the heart of Ponta Delgada.

Facility

The hotel has a lift and features 98 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sport

Comfortable sun loungers are available on the terrace. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Ponta Delgada Amenities at Hotel Ponta Delgada

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

124

Very Good

207

Average

128

Poor

24

Terrible

17

Recent Reviews: 500

  • User:U4016INtimothys

    Trip type:

    Really very poor Customer Service

    rating31 Aug 2025

    What an absolutely horrible hotel to deal with. Customer service / care is completely shockingly poor. I contacted them as I needed to change the date of my stay but the hotel's attitude was "we...

  • User:yjaubry

    Trip type:

    Some very good some okay.

    rating12 Jul 2025

    They are sticklers for the 3 pm check-in. Not a minute earlier. Entirely lobby was full of travellers sleeping on the couches waiting for 3 pm to get their room. The girl at the front desk was not...

  • User:Dawn H

    Trip type:

    Nice hotel bad customer service

    rating06 May 2025

    Lovely hotel rooms clean and big. We went out for a whole day on jeep safari when we got back we were all very tired, we all went to our separate rooms and decided to get room service, on calling...

  • User:TravellingBoys

    Trip type:

    Lovely hotel in PDL!

    rating05 Jan 2025

    We stayed here over the Christmas period with the family and truly enjoyed it all. The hotel is located only a few minutes walk to the fort and then another few minutes to the main busy city...

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