Pousada Convento Vila Vicosa

Recent Reviews: 851

• User:DadandCab

  Trip type: Couples

  Great location in historic building

  10 Feb 2026

  The pousada is right next to the ducal palace at one corner of the Terreiro do Paco square. A short walk to just about everywhere in town. Parking on site was easy during our visit in January. We booked a family room to get a bit more space but unfortunately discovered we’d been allocated the room with the narrowest balcony and least light with only one set of glass doors for our 7 night stay despite other rooms of the same type having additional windows. A bit disappointing. Bed, bedding and towels were up to usual pousada standards however and the large bathroom with separate bath and shower was excellent. There were two very comfortable chairs. Cleaning standards were great. Unlike other pousadas there was at least some variety at breakfast each day. An enjoyable stay – just a little disappointed with the room allocated. Soraia Pinheiro, General Manager at Pousada Convento de Vila Vicosa, responded to this review Dear Esteemed Guest,Thank you for taking the time to share such a detailed review of your recent stay with us. We are pleased to learn that you appreciated our location next to the Ducal Palace, the comfort of the bed and amenities, the quality of the bathroom facilities, the cleanliness, and the variety offered at breakfast. Your positive remarks regarding our standards are greatly valued.We regret, however, that the room allocated did not fully meet your expectations, particularly regarding the balcony size and natural light. We understand how important these aspects can be during a longer stay, and we apologise for any disappointment this may have caused. Your feedback has been duly noted and will help us improve the room allocation process whenever possible.Thank you once again for choosing our pousada. We hope to have the pleasure of welcoming you back in the future for a more satisfying experience.Yours faithfully,Team Pousada de Vila Viçosa

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• User:Steve M

  Trip type: Couples

  Very nice Pousada

  17 Jun 2025

  This is a very nice place to stay. It is very quirky being an ex nunnery. All the rooms appear to be different and all with great character. We stayed as part of a Titan tour group. Food was very good. Breakfast was very good although there was not enough room for us and even less when other guests joined our breakfast area, several people were displaced to an alongside room and staff complained about us for this.Very nice swimming pool, a little odd as it had a shallow end at both ends, but still good anyway. Gardens are nice and quite extensive although somewhat barren.The pool area has a bar but this is badly serviced. If no-one there (there rarely is) a phone is provided which links to reception for them to send a barman. I used this, after another 15 minutes no-one came so rang again, this time giving my order, after another 20 minutes still no-one came and as I was giving up he arrived with the order which was wrong, he left that order and went off promising to return but never did.I also wonder about hotel security there. It is in a safe area but reception is not manned in the evening or overnight, there is an indoor barman to help but he can never be found. Anyone can walk in from the street and do their mischief!Having made those poor points, overall it is a delightlful place to stay and is recommended. Soraia Pinheiro, General Manager at Pousada Convento de Vila Vicosa, responded to this review Dear Mr. Steve M,Thank you for taking the time to share such a detailed and thoughtful review of your stay at Pousada Convento de Vila Viçosa.We’re truly pleased to know that you found the Pousada charming and full of character, and that you appreciated the uniqueness of our historic setting as well as the quality of the food and breakfast. It’s always rewarding to hear when guests enjoy the distinctive atmosphere we aim to preserve.We also sincerely thank you for your constructive feedback regarding the breakfast seating, pool bar service, and evening reception. Your observations are very important to us and help us identify areas where we can improve. We are already reviewing these aspects with our team to ensure a smoother and more responsive experience for our guests in the future.Regarding security, please rest assured that although reception may not be visibly manned at all hours, our team is always on-site and available to respond when needed, including during the night.We’re grateful for your recommendation despite the issues noted, and we truly hope to have the opportunity to welcome you back and offer you an even better experience next time.Warm regards,The Team at Pousada Convento de Vila Viçosa

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• User:Explorer12281795079

  Trip type: Couples

  Beyond expectations

  01 May 2025

  Many historic details have been preserved in this unique hotel. Our suite was spacious and elegant. The location is peaceful and not far from Évora and other historic sites in the Alentejo. Most impressive was the dedicated staff--Sra. Sandra and Sra. Carina, who, during the evening of Monday, 28 April--the day of the nationwide blackout--worked tirelessly to feed a dining room full of guests with the limited resources at their disposal. The hotel should recognize their heroic efforts that ensured guests would not go hungry that night, in spite of a national emergency. Soraia Pinheiro, General Manager at Pousada Convento de Vila Vicosa, responded to this review Dear Mr./Mrs. Explorer12281795079, Thank you for your feedback on your stay at Pousada Convento Vila Viçosa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Convento Vila Viçosa, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Convento Vila Viçosa

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• User:Nuno V

  Trip type: Family

  Great classic place

  01 Jan 2025

  Wonderful service and great accommodations. The spca is very coy and in a nice location.Wonderful for a weekend near the city center, palace and castle.Glúten Free options are avaliable for breakfastStaff very friendly and the rooms have themes. Soraia Pinheiro, General Manager at Pousada Convento de Vila Vicosa, responded to this review Dear Mr. Nuno V, On behalf of our entire team at Pousada Convento Vila Viçosa, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Vila Viçosa.Best regards, The Team at Pousada Convento Vila Viçosa

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• User:voyageurfoodie

  Trip type: Friends getaway

  Beautiful Historic property !

  29 Oct 2024

  We were there on a self guided Portugal Nature trails biking trip. Beautiful historic property close to many restaurants. The gardens were lovely with tables we could enjoy sipping some wine after our biking. The only negative with the property was that our rooms were not ready until 4:30 the day we arrived at 3:30 on bikes. They showed us to the bar to wait. Only problem was that there is not a resident bar tender. You have to go find him every time you want a beer. May I suggest a bell? Our rooms were lovely with beautiful patios. Nice bathrooms but the beds were a little hard. The breakfast was wonderful! Soraia Pinheiro, General Manager at Pousada Convento de Vila Vicosa, responded to this review Dear Mr./Mrs. voyageurfoodie,On behalf of our entire team at Pousada Convento Vila Viçosa, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pousada Convento Vila Viçosa. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pousada Convento Vila Viçosa and regain your trust during your next visit.Warm regards,The Team at Pousada Convento Vila Viçosa

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