Hotel Rural Vila Gale Alentejo Vineyards

Recent Reviews: 1142

• User:Traveler32280727189

  Trip type: Family

  Good time!

  06 Mar 2025

  We had a good time. The staff was very nice, and the variety of stuff to do and the surrounding nature is beautiful. The carnaval program for the kids between hotels was great! The rooms could be improved. The food and drinks were very nice! And the entertainer “Uncle Bolinha” was for sure the highlight! Also the proximity to the storks is great. Vila Galé Hotéis, Proprietário at Vila Gale Alentejo Vineyards, responded to this review Dear Traveler32280727189,Thank you so much for your positive feedback! We are thrilled to hear that you had a good time and that our staff made a positive impression. It’s wonderful to know that you enjoyed the variety of activities, the surrounding nature, and the Carnival program, which truly adds a special touch for our younger guests.We’re especially happy that “Uncle Bolinha” was the highlight of your stay—he is always so dedicated to making children’s experiences memorable. We're also glad to hear that you appreciated the proximity to the storks, which is one of the unique aspects of our location.Regarding your comment about the rooms, we appreciate your feedback, and we’ll certainly take it into account for further improvements. We’re pleased to know you enjoyed the food and drinks, as well.Vila Galé has more than 40 locations in Portugal, Brazil, Cuba, and Spain, offering a wide range of destinations for unique experiences. We look forward to welcoming you back in the future.Kind regards,Catarina FonsecaGM | Hotel Vila Galé Alentejo Vineyards, Hotel Vila Galé Nep Kids, Vila Galé Collection Monte do Vilar (Agroturismo)

  Read more

• User:janet h

  Trip type: Couples

  Negative welcome

  27 Apr 2024

  Recently stayed one night at a weekend and was told our room did not include tissues as it was a standard room as we paid €150 for the night. I don’t think a box of tissues would’ve gone amissSarcastic, the receptionist greeting was almost hostile. What ever happens to the smile and welcome to the hotel.The saving grace was Liliana who did the wine tasting with us and was absolutely charming and good humouredGeneral manager, please note this and suggest you promote Liliana immediatelyWe have stayed in many hotels in the Alentejo and must say they were far more friendlier Vila Galé Hotéis, Proprietário at Vila Gale Alentejo Vineyards, responded to this review Dear Guest,First of all, we would like to thank you for choosing the Hotel Vila Galé Alentejo Vineyards. Following your kind contribution and suggestions for improvement regarding our services, for which we thank you in advance and deeply regret that we did not live up to your expectations. They deserve our best attention, committing to evaluate them with the utmost consideration, as we work towards the satisfaction of our customers, seeking to exceed their expectations. We hope you will grant us a new next opportunity. Best regards, VG Alentejo Vineyards Team

  Read more

• User:daniel_henrique23

  Trip type: Couples

  Very good hotel

  24 Feb 2024

  Great space, impecable staffSaw the birth of a baby goatWill probably come back in the near future to explore the property and its many activities.Everyone is very friendly and accomodation No bad sides that i can thing of The horses are great Vila Galé Hotéis, Proprietário at Vila Gale Alentejo Vineyards, responded to this review Dear Daniel Henrique,First of all, we would like to thank you for choosing the Hotel Vila Galé Alentejo Vineyards.Thank you for mentioning the friendliness and helpfulness of our team and looking forward to welcoming you in the next opportunity, we extend our warmest regards.VG Alentejo Vineyards Team

  Read more

• User:Sab0405

  Trip type:

  Very nice

  04 Sept 2022

  Very nice property where the staff makes you feel at home and welcomed. It is my second time here with kids and they have unforgettable moments. Room and common areas are very clean and well taken care of (rooms are a bit dated but I have heard they are renovating soon), food is good and tasty and all is well organized. Great activities for kids and great people who are part of making it happen, a special thanks to Daniela and her team. Also, despite the very long days and clear shortage of staff mainly in Bar and Restaurant, they were always working with a smile on their faces! Great team! Vila Galé Hotéis, Proprietário at Vila Gale Alentejo Vineyards, responded to this review Dear Sab,Many thanks for your lovely review. We are very happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back in a soon oportunity.Kind regardsTomás soares Pires

  Read more

• User:maggie_neves

  Trip type:

  Péssimo - se puder evitar não fique aqui. Horrible - don't stay here if you can avoid it!

  16 Aug 2020

  The hotel is the worst of Vila Gale group I ever experienced - and I have experienced a few. Poorly organised, the common areas are small and the staff is unable to manage it in a way that allows the guests to enjoy the space "equally". In my experience, I stayed for 3 days with my family and didn't once use the outdoor pools because the lounges were always occupied by other guests who "marked" them in the morning and stayed the entire day. The breakfast was so bad we only had it the first day - we preferred to leave the hotel and enjoy our breakfast outside for the rest of our stay. It's so bad it's almost ridiculous - plates with 2 slices of flamengo cheese and 2 slices of ham, butter, processed jams, and that's it. No other offers of any regional produce whatsoever. The coffee is watery and offered in those large "tanks", tasteless. No capuccino, no expresso, nothing. Scrambled eggs are horrible. Fruit is pre-sliced and offered in micro-doses in what looks like a doll portion, and was basically oranges. We tried the buffet dinner when we arrived and that was unreal - all the food was almost cold, no flavour, no quality at all, rubbery textures. We even wondered what was the purpose of having again micro-servings of chorizo, 2 slices per cup (!), which weren't even cooked. Only positive note is the bed, which was quite nice. When we left we were asked if all was OK, we replied "No", but they didn't really care to know why. Seriously, stay away if you can. Worst hotel I've been in for years, and it's not even cheap. Vila Galé Hotéis, Proprietário at Vila Gale Alentejo Vineyards, responded to this review Dear Mrs. Maggie Neves, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel. We welcome all your comments and suggestions, they deserve our best attention.Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels.We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards,João MeirelesDiretor / Manager HOTEL VILA GALÉ ALENTEJO VINEYARDSHOTEL VILA GALÉ NEP KIDSVILA GALÉ COLLECTION MONTE DO VILAR AGROTURISMO

  Read more