101+ photos
This hotel is located near to Wawel castle on the banks of the river Weichsel and is the first international luxury hotel in Krakow. The historical market place with it's variety of restaurants, bars, cafes and nightclubs as well as the old Jewish quarter of Kazimierz can be reached within a 15-minute walk. Public transport connections are within 20 m of the hotel. It takes 20 minutes to reach Krakow airport with the bus. Salzmine Wieliczka includes the UNESCO World Heritage Site and lies only around 10 km outside of the city. The nearest ski area is around 50 km away from Krakow.
232 rooms, including 3 suites, 3 apartments, 107 single rooms and 111 double rooms, are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy a wide range of indoor sports, including a gym, billiards, darts and aerobics. A spa, a sauna and massage treatments are available in the wellness area.
Dining facilities include a non-smoking restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
Ul. Powisle 7
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
3145 reviewsUser: Damian S
Trip type: Couples
Great visit at the rooftop
Excellent service from Zosia, friendly, profesional, and attentive. She made our visit at the rooftop truly enjoyable. Apostolos Papatolios, Owner at Sheraton Grand Krakow, responded to this review Dear Damian, Thank you for sharing your experience. We’re…
User: Fearless40495920530
Trip type: Couples
A very enjoyable moment
Great roof top bar. Great negroni. Maria is so friendly and keen to serve you. Apostolos Papatolios, Owner at Sheraton Grand Krakow, responded to this review Dear Fearless40495920530, Thank you for your kind words. We’re delighted to hear you enjoyed the…
User: Sanjiv N
Trip type: Family
Wonderfully Situated Hotel
Wonderfully situated, the hotel offers a warm cozy atmosphere with its cheerful staff and excellent kitchen. The views from the rooftop are spectacular and the food equally good to go with it,The rooms are spacious, neat and clean albeit a little dated. Great…
User: LosAngelesIntheknow
Trip type: Family
Good vibes and stay at Sheraton Krakow
Stayed at the Sheraton May 6-11. Had a great stay. Very good location, an 8 minute walk to the old town square, with a castle and river view. Hotel was clean and modern and room was very comfortable. Ate at the restaurant and the food was very good and well pr…
User: Adam M
Trip type: Friends getaway
Nice place
we been dining in the roof top the service was great by Zofia she recommended cheesecake and it was delicious Apostolos Papatolios, Owner at Sheraton Grand Krakow, responded to this review Dear Adam, Thank you for sharing your experience with us.We’re rea…
