PURO Krakow Stare Miasto

54+ photos

PURO Krakow Stare Miasto

Name: PURO Krakow Stare Miasto
Address: ul. Ogrodowa 10, Krakow, poland
Telephone: 353818882077
Rating: 4.6

krakow, poland

About PURO Krakow Stare Miasto

location

This hotel warmly welcomes guests in Krakow.

facility

The hotel has a lift and features 138 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a flatscreen television, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, bowling, squash, a spa, massage treatments and hiking.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at PURO Krakow Stare Miasto

Facilities (15)

Air conditioningLobby24-hour receptionConference RoomRoom ServiceLaundry ServiceBicycle HirePetsElevator/ LiftIroning servicesLaundryParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (1)

Massage

Business Center and Conferences (1)

Business Center

Common Area (1)

Game Room

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (3)

Contactless check-in/-outProtective equipment for guestsFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerFridgeTVRoom serviceToiletries

Transfers (2)

Airport TransfersShuttle Service

Location

Krakow, Poland

ul. Ogrodowa 10

Check-in from 3:00 PM · Check-out by 12:00 PM

Krakow, Poland

ul. Ogrodowa 10

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

886 reviews

Value
Rooms
Cleanliness
Service

Excellent686
Very Good128
Average45
Poor13
Terrible14

Recent Reviews: 886

User: Explore40608275714
Trip type: Couples
Shame
Shocking hygiene and even worse handling of our complaint.We arrived to find urine left in the toilet. We then discovered dirty/stained bed linen, and after complaining and having it changed, we found what appeared to be blood stains on a pillow.What made the experience even worse was the way management handled it. Instead of simply taking our concerns seriously, the General Manager, Damian Ciecki… Shocking hygiene and even worse handling of our complaint.We arrived to find urine left in the toilet. We then discovered dirty/stained bed linen, and after complaining and having it changed, we found what appeared to be blood stains on a pillow.What made the…
User: FairouzB11
Trip type: Family
most guest-friendly hotels I have ever experienced
The Puro Hotel is quite simply one of the most guest-friendly hotels I have ever experienced. Throughout my stay, not a single wish was left unfulfilled.From the very first moment, the team at reception, especially Zuzanna, Leon and Paulina, made every guest feel genuinely welcome and cared for. Their professionalism, warmth and willingness to help set the tone for an exceptional stay.The same can… The Puro Hotel is quite simply one of the most guest-friendly hotels I have ever experienced. Throughout my stay, not a single wish was left unfulfilled.From the very first moment, the team at reception, especially Zuzanna, Leon and Paulina, made every guest f…
User: KeithandJen
Trip type: Couples
Late summer break in Krakow
A very good hotel with stylish 70s-inspired rooms. We had a suite on the 6th floor which was spacious, quiet and quite well appointed with one exception - very limited storage. We know that this is the trend at the moment to increase living space and cut housekeeping costs, but no full-length hanging space, ‘wardrobes’ without doors and nowhere for outerwear is ridiculous.Staff were very friendly… A very good hotel with stylish 70s-inspired rooms. We had a suite on the 6th floor which was spacious, quiet and quite well appointed with one exception - very limited storage. We know that this is the trend at the moment to increase living space and cut house…
User: Bogusz M
Trip type: Couples
Really well service!!
All the sectors of the company are really best. Cleaning, reception, resteurant, all of them are really top. Special thanks for Ola and Sebastian who asked me to write this opinion.All the sectors of the company are really best. Cleaning, reception, resteurant, all of them are really top. Special thanks for Ola and Sebastian who asked me to write this opinion.
User: Passport527313
Trip type: Family
Great location, super clean…
We stayed in Warsaw, Gdansk, and Krakow. Great location, super clean all of them.Krakow , the receptionists were excellent and extremely helpful. The restaurant, the staff not so nice.We stayed in Warsaw, Gdansk, and Krakow. Great location, super clean all of them.Krakow , the receptionists were excellent and extremely helpful. The restaurant, the staff not so nice.

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