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The hotel is located only 4 km from the Old Town. Additionally links to the public transport network are located just 100 m away and ensure fast connections to the centre. The quiet district of Krakow, where the hotel is situated, creates perfect conditions for relaxation. It offers easy access to the international Krakow - Balice Airport (20 min by car).

Armii Krajowej 11
Check-in from 4:00 PM · Check-out by 12:00 PM

Armii Krajowej 11
Check-in from 4:00 PM · Check-out by 12:00 PM
Very Good
1720 reviewsUser: barry j
Trip type: Couples
Awful place. Wouldn't even qualify for one star
One star service five star prices . A shambles. No menus in room, no room service despite their website saying they do. TV essential for accessing hotel information except TV doesn't work. One robe for two people. Heating is central controlled and set to cold. Panel in rooms is a toy to play with. Mini bar in rooms contains two very small bottles of apple juice only. Very rude and arrogant restaur… One star service five star prices . A shambles. No menus in room, no room service despite their website saying they do. TV essential for accessing hotel information except TV doesn't work. One robe for two people. Heating is central controlled and set to cold.…
User: Mario R
Trip type: Couples
Great stay!
Great stay! Big thanks to everyone at the reception, especially Sebastian, for the excellent service and warm welcome.Great stay! Big thanks to everyone at the reception, especially Sebastian, for the excellent service and warm welcome.
User: WK71
Trip type: Couples
One night only
After a canceled flight, we ended up here for one night. The hotel staff was super organized, as was the kitchen. Everyone was lovely.The rooms well organized, seems clearly after facelift, with comfy beds and big tv screen. Facilities like swimming pool- rather for children only. The only 2 things I couldn't stand was the floral smell in the hallways and the musty smell in the room!!After a canceled flight, we ended up here for one night. The hotel staff was super organized, as was the kitchen. Everyone was lovely.The rooms well organized, seems clearly after facelift, with comfy beds and big tv screen. Facilities like swimming pool- rath…
User: Rafal B
Trip type: Family
A Smooth Stay Thanks to Excellent Breakfast and Helpful Staff
Our stay at Novotel Kraków City West was very pleasant and exactly what we needed ahead of an early flight the next day.Breakfast was a real highlight — good quality, well organized, and offering a nice variety to start the day right. It made the short stay feel comfortable rather than rushed.Special thanks go to Polina at the reception, who truly did her best to make us happy with what she had av… Our stay at Novotel Kraków City West was very pleasant and exactly what we needed ahead of an early flight the next day.Breakfast was a real highlight — good quality, well organized, and offering a nice variety to start the day right. It made the short stay fe…
User: putnik84
Trip type: Business
Ok
The hotel is located a bit outside the city center, but the bus stop is right in front, which makes getting around easy. I used the hotel mainly for sleeping, so I can't comment on the pools or other amenities. The room was average—nothing special, but adequate. The same goes for the breakfast: fairly basic, nothing remarkable.The hotel is located a bit outside the city center, but the bus stop is right in front, which makes getting around easy. I used the hotel mainly for sleeping, so I can't comment on the pools or other amenities. The room was average—nothing special, but adequat…
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