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This stylish hotel is located directly in the town centre with views over the Wawel Royal Castle. Links to the public transport network, shopping venues, restaurants, bars, pubs and a nightclub are all around 1 km from the hotel with the old town around 2 km away.
The hotel has 198 rooms, including 6 suites, 121 single rooms and 50 double rooms, which are located on 6 storeys and are reachable by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Cleaning on departure is among the services offered. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy on-site cycling/mountain biking. For a fee, tennis is also available. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, squash and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Subject to charge: a solarium. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet, lunch and a dinner from the buffet or à la carte offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
ul. Tadeusza Kosciuszki 5
Check-in from 4:00 PM · check-out by 12:00 PM
Very Good
2527 reviewsUser: Anne H
Trip type: Couples
Enjoyable stay.
Well located hotel twenty minutes walk from main square close to river and castle.Hotel is very clean with lovely staff- special mention to Rafel on reception professional friendly and very helpful a real asset.Rather surly bearded barman the only exception.We…
User: Wendy M
Trip type: Couples
Think Twice About Choosing This Hotel If You Are Lactose-Intolerant.
The hotel itself is well-situated and pleasant. However, I am lactose-intolerant and I was very disappointed in the restaurant. Every main course contains milk and the allergen labelling on the menu is very inaccurate. It uses a milk bottle symbol for dishes i…
User: Dimitris P
Trip type: Family
Good location but they need to improve their service
The location is good, close walking distance to the center of the city. The breakfast is ok. The staff needs training and need to be more helpful. TV was showing only polish channels and there was no option to use netflix. ...Overall ok but they need improve s…
User: Lesley61
Trip type: Couples
Great location, comfortable stay, slept well.
We really enjoyed our stay, we booked it because of the pool but we only used it once as the poolside loungers were very uncomfortable!However our room sleep quality was excellent, bed and pillows are very comfortable, we turned down the room temperature thoug…
User: 237gordonc
Trip type: Couples
Overall - a nice hotel
Hotel is well situated across from the river and a 10min walk to the centre of the Old Town. The standard room was excellent- rooms were warm and clean as were the public areas. The Spa has a small pool and very small jacuzzi - no steam room or sauna. For us,…
