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The hotel overlooks Wawel Castle, the meandering Vistula as well as the riverfront buildings of the Old Town and, weather permitting, the contours of the Tatra mountains. The town centre is around 500 m away, the Jewish Quarter is around 1500 m away and the Old Town, the train station, the bus station and shops are all around 2 km away. Wieliczka salt mine is about 4 km away and the Auschwitz Museum is around 65 km away.
The hotel has 5 suites and 55 double rooms, which are located on 7 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 60 non-smoking rooms.
A sun terrace is a great place to while away the hours. A hot tub can soothe sore muscles (for a fee). Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments.
Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.
Plac Kossaka 1
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
2156 reviewsUser: Steve C
Trip type: Family
Great hotel in Krakow.
Really liked this very comfortable hotel, in an excellent position - just on the edge of the beautiful old town.. Very good rooms with excellent facilities; we were very fortunate in having a balcony overlooking castle and river - a very welcome upgrade for us…
User: GaryStevens1989
Trip type: Couples
Brilliant Hotel In A Great Loaction
The hotel staff upon arrival was great. The check in was really fast, with the check in staff also offering help in regards to places to see and visit. They provide a map to show all local places to see. The room itself is lovely, really bit with a castle and…
User: Roisin F
Trip type: Friends getaway
Excellent Hotel very friendly staff
Fabulous hotel not far fromThe main square Very friendly and helpful staff with an excellent knowledge of English ( I know I’m sorry I can’t speak Polish)Rooms were 5 star plus - absolutely beautiful clean and bright Breakfast was delicious and very generous B…
User: Todmordenbanjoplayer
Trip type: Friends getaway
Nice hotel in a good location .
The hotel is in a good location for a short walk into the old town . Taxi rank outside the front door too.Room was a decent size and very clean as was the rest of the hotel , breakfast was good and the rooftop bar and restaurant was excellent . All staff came…
User: loringesque
Trip type: Couples
Wouldn’t hesitate to stay again.
Wonderful staff. Perfect location. Very comfortable bed. Great food.
