10+ photos
This hotel is centrally located just a few minutes from the motorway. The Jagiellonian University campus, the Papal Library as well as the Lord's Charity Sanctuary at Lagiewniki are all to be found in the near vicinity and it is just a few paces to a diverse selection of shopping and entertainment venues. The royal castle is a mere 2.5 km away. This is the ideal base from whence to explore Krakow and its surrounds, such as the Wieliczka salt mines, the winter sports resort of Zakopane, the former concentration camp of Ausschwitz and the pilgrimage destination of Częstochowa with the shrine of the Black Madonna.
5 apartments and 75 double rooms are located on 6 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the complex include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The complex has family rooms, 80 non-smoking rooms and smoking rooms.
Parasols on the terrace are also available. For guests who wish to keep active, cycling/mountain biking and golf are available. With canoeing, snorkelling and diving available, the hotel also caters to water sports enthusiasts. The fitness rooms are perfect for a comprehensive workout. A spa, hammam and hydrotherapy treatments are available in the wellness area. An entertainment programme and a kids' club are also options for entertainment.
Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.
Ul. Kobierzyńska, 47
Check-in from 2:00 PM · check-out by 12:00 PM
Good
762 reviewsUser: Margaret C
Trip type: Couples
Total disaster arrived to find it was now apartments and had been for at least 18 months.
No longer hotel it is now residential apartments with no facilities. Rooms renovated into flats. No longer a working hotel reception closed, bar closed, restaurant closed, spa and swimming pool closed.
User: michellel898
Trip type: Couples
Not a hotel as the post says
On arrival by taxi if not for the driver we would not have entered the place. As has a code at the door as it is not a hotel anymore. The hotel is now private apartments there is no restaurant or bar. Phoned Tui they would not move us or refund. They offered £…
User: ilitty
Trip type: Couples
Nice hotel
Nice hotel, a bit far from the center but there was a tram nearby, so it is not a problem to reach the center. The location is good.The room was clean and comfortable. However, there was a good breakfast. The parking is within the premises of the hotel.
User: ladyd23
Trip type: Couples
The pits!
The worst hotel we have ever been to. It was so bad we left after only 2 hours! This is no way a 4 star hotel, at best it’s 1 star. The hotel is dated, dirty and unwelcoming. The hotel location is dyer, nothing in the vicinity at all, no bars or restaurants. C…
User: PT1414
Trip type: Family
Not 4 star, 2 at a generous best
Definitely not 4 star.The plus points:The breakfast is nice with lots of choice.The location 2 mins from the tram stop makes the main square very easy to access.Most staff were friendly and helpful.The negatives:It’s very very dated.Rooms are awful, beds so un…
