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This hotel is located in the city centre, around 50 m from the nearest nightspots and just a 5-minute (600 m) walk from the Old Town or the Royal Castle on Wawel Hill. It is about 1 km to the shops and guests will find the train station 1.5 km away. Krakowski Park is roughly 2 km from the property. Wieliczka is around 10 km, Oswiecim is some 75 km and Katowice is roughly 95 km away. The hotel lies 18 km from Krakow - Balice Airport.
175 non-smoking rooms are located on 6 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, room service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis and a gym. A dance club and a nightclub round out the entertainment options.
The dining area includes a restaurant and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Ul. Syrokomli 2
Check-in from 4:00 PM · check-out by 12:00 PM
Very Good
995 reviewsUser: Marin S
Trip type: Business
Disappointing experience
Extremely disappointing experience at Ibis Krakow Centrum. The AC didn’t work for all 3 nights, and despite complaining every day, nothing was ever resolved — just endless excuses. Worse than the broken AC was how dismissive and unprofessional the staff were a…
User: Gabriele S
Trip type: Couples
Hotel close to the city centre
Staff - Hit or miss, some were quite rude and some were more than helpful within the hotelRoom - standard size, clean ish but room flooring is quite stained that gives it a slight dirty affect. Can hear corridor noise quite clearly. TV’s are not smart. We had…
User: Victoria W
Trip type: Solo travel
Started well but went downhill
I booked into this hotel for 4 nights. The hotel is not in the most salubrious area but it isn't far from the castle and taxis are very cheap to go into the Old Town from there. The rooms are quite small and I wasn't keen on the red black and grey decor, the c…
User: grant v
Trip type: Family
4 night stay with my son
I traveled here with my 13yr old son and stayed for 4 nights and From first arriving we were greeted with a warm welcome and were checked in swiftly, room was what you needed, comfy bed clean crisp linen extra pillow if needed, room was clean and checked daily…
User: Kirsty M
Trip type: Family
Disappointing
Pros Hotel was clean Room Clean Very quiet ConsRestaurant closed every night when we were there not even an option to get a drink of water bought bottles from shop which needed bottle opener staff could not even provide this as they said restaurant closed alth…
