Hotel H12

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56+ photos

Hotel H12

Name: Hotel H12
Address: 32 Swietego Tomasza, Krakow, poland
Telephone: 353818882077
Rating: 3.6

krakow, poland

About Hotel H12

location

This hotel is located in the centre of Krakow. Shops, restaurants and links to the public transport network lie in front of the hotel

facility

5 junior suites, 5 suites, 26 single rooms and 26 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Children's beds can be requested for younger guests. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, a spa and massage treatments.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Hotel H12

Facilities (18)

24-hour receptionAir conditioningBar(s)CaféCar ParkConference RoomFoyerHotel SafeLaundry ServiceLiftsNewspaper kioskPetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketWifi

Hygiene (12)

Contactless paymentHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals (3)

Breakfast BuffetSpecial DietSpecial Offers

Sport/Entertainment (2)

GymMassage

Location

Krakow, Poland

32 Swietego Tomasza

What's nearby

Shopping opportunities20m
Restaurants20m
Public Transport50m

Check-in from 3:00 PM · Check-out by 12:00 PM

Krakow, Poland

32 Swietego Tomasza

What's nearby

Shopping opportunities20m
Restaurants20m
Public Transport50m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.6

Good

317 reviews

Value
Rooms
Cleanliness
Service

Excellent50
Very Good154
Average68
Poor30
Terrible15

Recent Reviews: 317

User: Marcette D
Short stay in krakow
19 Mar 2020
The service was excellent. The room was triple and small.city centre is very near and can be reached in 5 minutes on foot.there are many restaurants and bars in the vicinity. Breakfast is served I a hotel next door and it is very good.good value for money.The service was excellent. The room was triple and small.city centre is very near and can be reached in 5 minutes on foot.there are many restaurants and bars in the vicinity. Breakfast is served I a hotel next door and it is very good.good value for money.
User: iluvmyh0ls
Trip type: Family
Disappointed
14 Mar 2020
Great location, reasonably priced however staff let this place down absolutely zero customer service skills, breakfast poor, it’s ok if your spending very little time in there, if you like a good night sleep book somewhere else as it’s very noisy all the way through the night from the 24hour bar next door I will not stay here againGreat location, reasonably priced however staff let this place down absolutely zero customer service skills, breakfast poor, it’s ok if your spending very little time in there, if you like a good night sleep book somewhere else as it’s very noisy all the way t…
User: Brock1924
Turn Right, Turn Left, KAPOW... Krakow's main square
12 Feb 2020
We went as a group and had 8 twin rooms. Reception was very welcoming and friendly to us all, and always ensured we had vouchers for the breakfast at the neighbouring hotel.The rooms are basic and a tad dated, but for the money they charge it really wasn’t a problem for us because they were clean and comfortable with a decent sized bathroom.Its location is virtually perfect, turn right and then le… We went as a group and had 8 twin rooms. Reception was very welcoming and friendly to us all, and always ensured we had vouchers for the breakfast at the neighbouring hotel.The rooms are basic and a tad dated, but for the money they charge it really wasn’t a p…
User: Norma S
Krakow at Christmas
10 Dec 2019
Hotel fine, large twin bedded room, although decor a bit beige. Clean, comfy beds, good shower Good value for money, so no complaints, although the male receptionist wouldn't win a prize for personality.! Would have liked tea/coffee making facilities in room, but I know it's not usual in Europe. The have a drinks machine in the reception. Take a travel kettle, I forgot mine. Continental breakfast… Hotel fine, large twin bedded room, although decor a bit beige. Clean, comfy beds, good shower Good value for money, so no complaints, although the male receptionist wouldn't win a prize for personality.! Would have liked tea/coffee making facilities in room,…
User: cgs11186463
OK but you get what you pay for
02 Dec 2019
Hotel location perfect for the main square. Room 601 excellent and clean. Continental breakfast adequate but glad it was included in the price. Serious problem is noise! No too bad for us on the top floor but people in rooms lower cannot have got much sleep due to a 24 hour bar next door to the hotel. Female receptionist very polite and helpful but do not bother with the male receptionist as no he… Hotel location perfect for the main square. Room 601 excellent and clean. Continental breakfast adequate but glad it was included in the price. Serious problem is noise! No too bad for us on the top floor but people in rooms lower cannot have got much sleep du…

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