Hotel Convictus Cracovia

Recent Reviews: 14

• User: Julie R

  Trip type: Family

  You can’t polish a turd

  We arrived at the Hotel and was greeted by Miserable reception staff, the male asked me if I were in the right place? Well I’m not sure we had just been dropped off by our transfer, turns out we were in the right place but I had to ask him to confirm this, he did with a grunt.The staff at the hotel are very good at noticing you approach and then turning their backs and looking busy.Then a couple o… Read moreWe arrived at the Hotel and was greeted by Miserable reception staff, the male asked me if I were in the right place? Well I’m not sure we had just been dropped off by our transfer, turns out we were in the right place but I had to ask him to confirm this, he… Read more

• User: Sarah S

  Trip type: Family

  Unhelpful

  When we arrived the reception staff was just rude and un helpful, the man who's got a ponytail who works behind the bar is very unhelpful and very ignorant, the 2nd night here we got greeted by feral children running up and down the halls constantly knocking on doors screaming and shouting, personally if we knew they'd of been a school trip coming we'd of not booked this hotel, when we walk throug… Read moreWhen we arrived the reception staff was just rude and un helpful, the man who's got a ponytail who works behind the bar is very unhelpful and very ignorant, the 2nd night here we got greeted by feral children running up and down the halls constantly knocking o… Read more

• User: 706nickg

  Trip type: Couples

  Not the best at all. Poor attitude staff.

  Booked this for a new year trip, where do I start..Trams running ALL night literally 50ft from the front of the hotel, even with windows closed it kept us awake. It was ridiculous but unavoidable. I'd advise on that basis to avoid this place.Very very poor Comms from the staff, some were totally useless and couldn't even remember our drinks order, the rest were totally rude and obnoxious, we hones… Read moreBooked this for a new year trip, where do I start..Trams running ALL night literally 50ft from the front of the hotel, even with windows closed it kept us awake. It was ridiculous but unavoidable. I'd advise on that basis to avoid this place.Very very poor Com… Read more

• User: beyondtheguidebook

  Trip type: Couples

  Lovely room, but WiFi was terrible

  My boyfriend and I stayed at this hotel for 3 nights and we had a pleasant stay. The room was really nice (I loved the decor) and was cleaned everyday. Zakrzówek Park is only a 15 minute walk away from this hotel and I highly recommend giving it a visit if you get the chance. It has stunning views of the water and the pools are free to use as long as it's not at max capacity. You might even come a… Read moreMy boyfriend and I stayed at this hotel for 3 nights and we had a pleasant stay. The room was really nice (I loved the decor) and was cleaned everyday. Zakrzówek Park is only a 15 minute walk away from this hotel and I highly recommend giving it a visit if you… Read more

• User: Ardita R

  Trip type: Friends getaway

  Very bad traitment!

  Very bad traitment!If you want to stay in a hotel room for 4 nights that isn’t cleaned, doesn’t provide cleaning supplies, doesn’t change towels and sheets, and offers a shared bathroom with a colleague—without a bidet and even without shampoo for showering—think twice. Despite our insistence on the last night, not only did they fail to provide the necessary items, but the staff kept shifting resp… Read moreVery bad traitment!If you want to stay in a hotel room for 4 nights that isn’t cleaned, doesn’t provide cleaning supplies, doesn’t change towels and sheets, and offers a shared bathroom with a colleague—without a bidet and even without shampoo for showering—th… Read more