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Located over the Vistula River, in Krakow's Podgórze district, the hotel is situated just 10 minutes' walk from the Kazimierz Jewish District, full of atmospheric pubs and cafés. The walk to the Main Market Square takes only 25 minutes, while the Wawel Castle is 20 minutes' walk away from the hotel. The main train station is some 2 km away and Krakow Airport is approximately 15 km from the hotel.
The hotel has 5 suites and 204 double rooms, which are located on 6 storeys and are reachable by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products, a selection of towels and background music. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Guests can take a refreshing dip at the pool complex, which includes a children's swimming area. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and massage treatments. Subject to charge: a beauty salon. Leisure facilities include an entertainment programme, a kids' club and a casino.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
ul. Gesia 22a
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
2047 reviewsUser: Caledonia2k
Trip type: Couples
Relaxing Hotel
Lovely staff, excellent location for exploring.Room was comfortable, clean.Breakfast lovely, with plenty choice, didn't feel rushed.Sadly didn't have time to use the spa area but did look relaxing.Easy access to city centre nearby, bolt app or walking.Look for…
User: Cjwigan
Trip type: Couples
Galaxy, Krakow
Nice modern hotel next to the river, around a 15 minute stroll to Jewish quarter, 15 minutes to schlinder museum and around 35 minutes to main square ( following main roads) , room was modern but wasn't keen on the 2 single beds pushed together to make a doubl…
User: Patrick O
Trip type: Couples
Happy Duo
Friendly and efficient staff, nice spa area and overall cleanliness and brightness Aneta Z, Guest Services / Front Office at Hotel Galaxy, responded to this review Dear Patrick, Thank you very much for your kind review! 😊 We’re delighted to hear that you…
User: MadgeFeb13
Trip type: Friends getaway
Perfect Stay in Krakow
We stayed at this hotel for four nights in March and had a fantastic experience from start to finish. The staff were incredibly helpful and even recommended some great jazz clubs in the city, which we really appreciated.The hotel itself was spotless. We stayed…
User: Scott L
Trip type: Solo travel
2 star max never again
Had to change four rooms before. Got one to sleep in. Showers broken. TVs didn’t work air con didn’t work when it did the noise was like a train. Passing the mattress. Was so bad the springs. Stick in ur back. Never going back to this so called hotel. Aneta…
