51+ photos
This attractive hotel is situated in the city centre. In only a couple of minutes guests are able to reach the market place. From the hotel, guests are able to enjoy an enchanting view over the quiet parklands surrounding the old town. The hotel is well situated for access to the public transport network. Shops, bars and nightclubs all lie within 200 m of the hotel. This hotel is situated close to the tourist information office. Balice airport is 25 km away.
2 single rooms and 89 double rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage (for a fee) and a car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Some rooms have a balcony, which gives guests additional space for rest and relaxation. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 91 non-smoking rooms and smoking rooms.
Fine weather can be enjoyed on the terrace. A wellness area with a spa is available at the hotel.
Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Sw. Gertrudy Street 6
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1403 reviewsUser: MickeyTheBoy
Trip type: Couples
Four night stay in Krakow
This is a really nice hotel.Great location just a few minutes walk from Krakow's main square. Room was small but had everything you need, clean, with safe, small fridge, tea and coffee making facilities, hair dryer, iron and ironing board. Decent bathroom and…
User: Angela B
Trip type: Couples
Great location
Perfect location. Loved the pink and grey colour scheme, room clean and modern. Excellent breakfast and very reasonably priced Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town, responded to this review We appreciate your great comment…
User: alexiscO3352KP
Trip type: Couples
Nice hotel
Gorgeous hotel 10 min walk into main square rooms are lovely breakfast very nice Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town, responded to this review Thank you for your positive review and your time. We are pleased to hear that…
User: Pauline K
Trip type: Couples
Wonderful experience
The hotel is just a 5 minute walk into the old town and easy to get around all the sites. Very clean and comfortable room. We were on the lower ground floor and we found it really quiet. Breakfast was good plenty of choice’s to suit everyone.We booked two trip…
User: CAROLE F
Trip type: Family
Great stay, nothing not to like.
Brilliant location to main square. Tour operators will pick up from here. Clean modern rooms, comfy bed, our room was at back of hotel very quiet. Breakfast spoil for choice, liked that a full continental range, cereal even porridge, choice eggs, many polish d…
