13+ photos
This apartment hotel is located in Krakow.
This hotel has a lift and a reception desk. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a car hire service, medical assistance, room service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.
Central heating ensures that rooms maintain comfortable temperatures. Other features include a telephone, a TV and WiFi (no extra charge). A hairdryer is provided in the bathrooms. The hotel has family rooms and non-smoking rooms.
The sports and entertainment facilities at the apartment hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a spa and massage treatments.
There is a restaurant on the premises. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
28A Marszalka Józefa Pilsudskiego
Check-in from 3:00 PM · check-out by 11:00 AM
Poor
31 reviewsUser: ge0rgieleighw
Trip type: Couples
Pleasant good stay
A first I read the reviews and thought oh dear but I was really surprised We stayed in room 111 and our flight was delayed so we messaged the hotel before we left the UK to tell them this so we would have our check in codes for the room and hotel as they give…
User: Cruiser39282778035
Trip type: Family
Worst place to stay
I stayed here on January 11-12, 2026, and it was a terrible experience. The heating in room 106 was not working at all, despite the outside temperature being -5°C. I was traveling with my 4-year-old son, and the room was freezing. When I contacted the receptio…
User: Scott T
Trip type: Friends getaway
Wasn’t as bad as I was expecting…
I stayed at Aparthotel Cracovia Residence in Kraków with two friends for three nights, each of us in separate rooms. Honestly, I was a bit worried before arriving because some of the reviews I’d read weren’t great, but we actually had a really decent stay.Room…
User: emily c
Trip type: Couples
awful place
Our first holiday abroad as a couple was completely ruined by this awful hotel experience. When we arrived, we couldn’t even get into the building—there were no staff around, and no one answered our repeated phone calls, even though the sign on the door said t…
User: Samantha W
Trip type: Couples
Avoid!
Terrible experience. We nearly missed our flight home as we were locked out of the apartment before 10am. Dirty, no coffee, no breakfast, no towels, lights not working, nobody answers phone. Poland is gorgeous, but unfortunately, apartment hotels are common. A…
