Novotel Cusco

60 +PHOTOS

62+ photos

Novotel Cusco

Name: Novotel Cusco
Address: San Augustin 239 Esquina, Cuzco, peru
Telephone: 353818882077
Rating: 4.4

cuzco, peru

About Novotel Cusco

location

This hotel welcomes guests in Cuzco.

facility

The hotel has 2 lifts and features 99 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

At the hotel, guests can exercise and enjoy activities or just unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a spa, a sauna and massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Cusco

Facilities (14)

Lobby24-hour receptionConference RoomInternet accessRoom ServiceLaundry ServiceElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (1)

Spa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (3)

Contactless check-in/-outPackaged mealsFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Sauna

Transfers (1)

Airport Transfers

Location

Cuzco, Peru

San Augustin 239 Esquina

Nearest airport5.5km

What's nearby

Nearest airport5.5km

Check-in from 3:00 PM · Check-out by 12:00 PM

Cuzco, Peru

San Augustin 239 Esquina

Nearest airport5.5km

What's nearby

Nearest airport5.5km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

2659 reviews

Value
Rooms
Cleanliness
Service

Excellent1520
Very Good816
Average235
Poor60
Terrible28

Recent Reviews: 2659

User: Bharatkumar P
Trip type: Family
Good Service
23 Sep 2026
Great experience loved the serviceCusco was greatLeyda was great and took care of my family 5 star Reservas Novotel, Guest Services / Front Office at Novotel Cusco, responded to this review Dear Bharatkumar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Wilma ZuñigaGerente GeneralNovotel CuscoGreat experience loved the serviceCusco was greatLeyda was great and took care of my family 5 star Reservas Novotel, Guest Services / Front Office at Novotel Cusco, responded to this review Dear Bharatkumar,Thank you for the great review of our hotel! We…
User: Jayanti P
Trip type: Family
Good experience
23 Sep 2026
Leyda and Mauricio were in the dining room who gave an excellent service at Yalku restaurant in Cusco. The were very friendly and courteous.. Reservas Novotel, Guest Services / Front Office at Novotel Cusco, responded to this review Dear Jayanti,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Wilma ZuñigaGerente… Leyda and Mauricio were in the dining room who gave an excellent service at Yalku restaurant in Cusco. The were very friendly and courteous.. Reservas Novotel, Guest Services / Front Office at Novotel Cusco, responded to this review Dear Jayanti,Thank you…
User: Howard M
Trip type: Friends getaway
Great Service in Yaku Wasi
20 Sep 2026
Leyda and anderson offered the best service in the Restaurant Yaku Wasi. They so helpful with our disabilities . Reservas Novotel, Guest Services / Front Office at Novotel Cusco, responded to this review Dear Howard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Wilma ZuñigaGerente GeneralNovotel CuscoLeyda and anderson offered the best service in the Restaurant Yaku Wasi. They so helpful with our disabilities . Reservas Novotel, Guest Services / Front Office at Novotel Cusco, responded to this review Dear Howard,Thank you for the great review of our h…
User: Ian H
Trip type: Couples
Worth every cent
19 Sep 2026
This is a sensational hotel, the staff are all helpful, friendly, and most speak english, a bonus, shout out to John on front desk, very helpful and friendly, we had a room overlooking main courtyard (historic room), be aware it can be noisy at night, however, well appointed and plenty of room, main courtyard is beautiful and the vista is stunning, breakfast was excellent with great variety and st… This is a sensational hotel, the staff are all helpful, friendly, and most speak english, a bonus, shout out to John on front desk, very helpful and friendly, we had a room overlooking main courtyard (historic room), be aware it can be noisy at night, however,…
User: BertSG
Trip type: Couples
Great location
17 Sep 2026
Frontage looks very small and you may likely miss it. But it enters into a lovely covered courtyard and expands further in with another courtyard. Staff are very friendly and helpful. Restaurant food reasonable and good. Good and comfortable stay with nice firm beds. Short walk to the main square. Reservas Novotel, Guest Services / Front Office at Novotel Cusco, responded to this review Dear… Frontage looks very small and you may likely miss it. But it enters into a lovely covered courtyard and expands further in with another courtyard. Staff are very friendly and helpful. Restaurant food reasonable and good. Good and comfortable stay with nice fir…

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