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Novotel Cusco

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Novotel Cusco

locationCuzco, Cuzco

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About Novotel CuscoAbout Novotel Cusco

Location

This hotel welcomes guests in Cuzco.

Facility

The hotel has 2 lifts and features 99 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a spa, a sauna and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Cusco Amenities at Novotel Cusco

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Massage

    • -

      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1415

Very Good

807

Average

235

Poor

60

Terrible

28

Recent Reviews: 2545

  • User:Navigate319238

    Trip type: Solo travel

    Clean, lovely start to Cusco Macchu Piccu trek. Thanks to this lovely hotel for giving me a few days to acclimatize

    rating26 Jun 2026

    Great 2 days of acclimitizarion thanks to the hotel. It was clean, staff were helpful, bathrooms and rooms were as described. Perfect spot in Cusco before moving on to other... more »

  • User:scot13

    Trip type: Couples

    Outstanding Hospitality in the Heart of Cusco

    rating26 Jun 2026

    We stayed at Novotel Cusco for most of our trip to Peru, and I can honestly say it was an excellent experience from start to finish. The hotel itself is... more »

  • User:Caroline G

    Trip type: Couples

    Thank you vilma

    rating26 Jun 2026

    Thank you Vilma for the good care ! The room was incredible every day ! more »

  • User:P L

    Trip type: Family

    Charming and Convenient

    rating26 Jun 2026

    This hotel is charming - lovely historic lobby and common areas - and conveniently located. The staff were helpful when I had a question. The room was comfortable. We stayed... more »

  • User:Vacation38005571045

    Trip type: Family

    Fantastic stay in Cusco!!

    rating26 Jun 2026

    Great option to stay in Cusco close to the main square. Lovely, attentive staff and rooms are well maintained. The courtyard is so beautiful to spend time in the evening.... more »

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