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Sonesta Hotel Arequipa

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Sonesta Hotel Arequipa

locationArequipa, Arequipa

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About Sonesta Hotel ArequipaAbout Sonesta Hotel Arequipa

Location

This hotel is located right in the heart of Arequipa.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The hotel includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. There are meals available for those with special dietary requirements: diet meals, gluten-free meals, vegetarian dishes and children's meals. The hotel also offers special catering options.

Amenities at Sonesta Hotel Arequipa Amenities at Sonesta Hotel Arequipa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

721

Very Good

39

Average

10

Poor

2

Terrible

6

Recent Reviews: 778

  • User:Pipa2

    Trip type: Couples

    Not a good option to explore Arequipa

    rating30 Aug 2025

    The hotel is far from the center, and although Uber is quite cheap (by European standards), I would recommend staying in a hotel closer to the city center so you can explore the old town. The hotel and decor are modern, but the rooms have carpet, which I consider to be outdated and less positive. The staff is not particularly friendly or helpful. Sonesta Arequipa, General Manager at Sonesta Hotel Arequipa, responded to this review Dear Guest,Thank you for sharing your feedback with us. We are glad to know you appreciated our modern facilities and design. At the same time, we are sorry to hear that some aspects of your stay did not meet your expectations.Our location, although not in the historic center, offers a peaceful environment and quick access by car to the main attractions of Arequipa, with convenient transportation options such as Uber. We also take note of your comments regarding the carpets and the service you experienced, as this helps us improve and ensure warmer, more attentive interactions with our guests.We truly appreciate your perspective and hope to have another opportunity to welcome you, so we can offer you a more pleasant and memorable experience.Kind regards,Angela Gomez CanalesManager

  • User:Joelle C

    Trip type: Couples

    Great hotel

    rating03 Aug 2025

    Great hotel, service, rooms and. Breakfast were excellent … near town via uber … there one night and were very comfortable. Sonesta Arequipa, General Manager at Sonesta Hotel Arequipa, responded to this review Dear Guest,Thank you for sharing your experience with us. We’re delighted to know you enjoyed our service, comfortable rooms, and delicious breakfast, as well as our convenient location just a short ride from town. Even though your stay was brief, we’re glad it was memorable, and we look forward to welcoming you back for a longer visit in the future.Regards Angela Gomez CanalesManager

  • User:Brandi S

    Trip type: Friends getaway

    Top-notch hotel and restaurant

    rating20 Jul 2025

    The service and food was amazing. Always had my breakfast order ready, as soon as they saw me. They serve with a smile. Would definitely recommend to others. Sonesta Arequipa, General Manager at Sonesta Hotel Arequipa, responded to this review Dear Brandi,Thank you so much for your wonderful comment! We’re thrilled to hear that you enjoyed both the service and the food at our hotel and restaurant.It means a lot to know that our team had your breakfast ready and welcomed you with a smile — that’s exactly the kind of experience we aim to create for every guest.We truly appreciate your recommendation and look forward to welcoming you back soon!Warm regards,Angela Gomez CanalesManager

  • User:USelizabethb

    Trip type: Family

    Vacation!!

    rating18 Apr 2025

    The hotel was located a bit away from the cultural center of Arequipa, so, if you are there to sightsee, it will be a bit far from all the tourist attractions.The staff, especially those in the reception, is attentive and helpful. If you have any questions you have about Arequipa or where to go, they will be on top of it to help out. Sonesta Arequipa, General Manager at Sonesta Hotel Arequipa, responded to this review Dear Elizabeth,Thank you so much for sharing your experience! We’re glad to hear that our front desk team was helpful and attentive during your stay. It’s always our pleasure to assist guests in discovering the best of Arequipa.While our hotel is located just outside the busiest part of the cultural center, many of our guests appreciate the quieter atmosphere, especially being across from the clinic and away from the city’s hustle. That said, we’re always happy to help with directions, transportation, or suggestions to make getting around as easy as possible.We truly appreciate your visit and hope to welcome you back again soon!Warm regards,Angela Gomez CanalesManager

  • User:jehudih2017

    Trip type: Couples

    We 100% recommend this hotel !

    rating12 Jan 2025

    We 100% recommend this hotel!Everything is just perfect and the staff is most professional, friendly and helpful.Ms. Ana Karen Abrill was on top of it all with her shining smile.The location is perfect too, especialy if you plan an early flight to Cusco...THANK YOU ! Sonesta Arequipa, General Manager at Sonesta Hotel Arequipa, responded to this review Dear Guest,Thank you so much for your amazing review and for recommending our hotel 100%! We’re delighted to hear that everything was perfect during your stay and that our team, especially Ms. Ana Karen Abrill, left such a positive impression with her professionalism and friendly smile.We’re also glad you found our location convenient, especially for your early flight to Cusco. Your kind words mean a lot to us, and we hope to welcome you back in the near future.Best regards,Angela Gomez CanalesManager

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