Bristol Panama

Name: Bristol Panama
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Panama City, panama
Telephone: +44-204-505-9777
Rating: 4.6

Panama City, Panama City

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About Bristol Panama

Location

This hotel is located in Panama City.

Facility

The hotel has a lift and features 125 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Bristol Panama

Facilities
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  Air conditioning
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  Hotel Safe
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  Currency Exchange
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  Lifts
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  Café
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  Shops
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  Hairdresser
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  Bar(s)
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  Restaurant(s)
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  Conference Room
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  Internet access
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  WLAN access
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  Room Service
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  Laundry Service
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  Medical Assistance
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  Car Park
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  Garage
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  Laundry Facilities
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  Disability-friendly
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  Wifi
Beauty and Spa
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  Massage
Building Information
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  Number of Rooms (total)
Category
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  Category (Official)
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  Category (Recommended)
Hygiene
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  Protective hygiene screens
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  Social distancing regulations
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  Enhanced cleaning programme
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  Contactless payment
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  Contactless check-in/-out
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  Protective masks for guests
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  Hand sanitiser
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  Medical teleconsultation
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  Housekeeping only upon request
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  Sanitiser dispenser
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  Hygiene training for staff
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  Health checks on staff
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  Use of commercially available disinfectants
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  Protective equipment for employees
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  Packaged meals
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  No high-touch furnishings in public areas
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  No high-touch furnishings
Meals
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  Breakfast Buffet
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  à la carte Dinner
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  Special Diet
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  Special Offers
Object Information
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  Fax
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  Telephone Hotel
Payment
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  American Express
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  VISA
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  MasterCard
Room Facilities
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  Bathroom
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  Shower
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  Bathtub
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  Hairdryer
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  Direct dial telephone
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  Satellite/cable TV
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  Internet access
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  Minibar
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  King-size Bed
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  Carpeting
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  Air conditioning (centrally regulated)
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  Central Heating
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  Safe
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  TV
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  Double Bed
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  Air conditioning (individually regulated)
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  Tea/coffee maker
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  Wheelchair access
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Sun loungers
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  Parasols
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  Sauna
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  Sun terrace
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  Steam bath
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  Aerobics
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  Gym
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  Number of Pools
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  Aerobics
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  Tanning Studio/Solarium

Location

Around this property:

Centre

0 m

Beach

75 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1453

Very Good

320

Average

Poor

Terrible

Recent Reviews: 1920

User:J C
Trip type: Couples
Disappointing experience
26 Mar 2026
I had high expectations for my stay at Bristol Panama, but unfortunately the experience fell short—primarily due to service.To start with the positives, the rooms themselves were very nice—clean, comfortable, and well-appointed. The hotel has a solid physical product, and from that standpoint, it feels like a 5-star property. Breakfast was okay—nothing bad, but nothing particularly memorable either.Where things really broke down was in the service, especially leading up to the stay. I was planning a special weekend and reached out in advance for some assistance. Since there is no U.S. phone number, I tried contacting the hotel via WhatsApp but never received a response. I then emailed—initially I did get a reply, but when I followed up with a more detailed message explaining my situation and asking a few questions, I never heard back. I sent another follow-up specifically calling out the lack of response… and still nothing.For a hotel that positions itself as 5-star, this level of communication is disappointing. When guests take the time to plan something special and reach out proactively, responsiveness should be a given.Overall, while the rooms are strong, the service—particularly communication—did not meet expectations, and that ultimately defined the experience for me.
User:Navigator04377616914
Trip type: Business
Excellent Stay and Outstanding Service
22 Mar 2026
My stay at Bristol Hotel Panama was very comfortable and enjoyable. The hotel was clean, well maintained, and in a convenient location. The staff were courteous, professional, and helpful throughout my stay, which made the experience even better. I appreciated the smooth check-in process and the overall quality of service. I would be happy to stay here again and would recommend the hotel to others.
User:Catherine M
Trip type: Couples
Beautiful , well appointed hotel .
15 Mar 2026
The Bristol Panama is a luxurious hotel with all the amenities . The staff is very welcoming and cheerful, the bar and restaurant are both very high quality . The food in the restaurant is superior to other hotel dining I have experienced . High quality ingredients expertly prepared . The service everywhere I have been in Panama is on the slow side but I remind myself that not everyone is a hyper East coaster . A large , well appointed room with an especially comfortable bed and lovely sheets . The bathroom is spacious and very clean . The lap pool area is very small with only 2 chaises and no shade therefore we did not use it at all. The car service offered is excellent and UBER is very convenient, secure and timely. All in all it deserves a 5 star rating .
User:Tara S
Trip type: Couples
Fraudulent hotel
15 Mar 2026
The Bristol Hotel in Panama acted dishonestly and failed to take responsibility for a serious safety issue. My husband slipped on the extremely slippery bathroom floors and suffered an eye injury that required emergency hospital visits and surgery. We informed the hotel immediately. A front‑desk employee, Katharina, promised that management would review the case and reimburse the medical expenses, but they refused to let us speak with the manager and never followed through. After we paid the bill, all communication stopped. The hotel’s conduct was misleading and felt fraudulent. We don't recommend the Bristol to any traveler! Carmen Jaimes Rengifo, General Manager at Bristol Panama, A Registry Collection Hotel, responded to this review Dear Mrs. J4967ZJtaras,Thank you for taking the time to share your feedback. We are truly sorry to learn about your experience and, most importantly, about your husband’s injury. We sincerely hope he is recovering well.At Bristol, the safety and well-being of our guests are of the utmost importance. We take situations of this nature very seriously, and please be assured that your comments and the circumstances described are currently under careful review.We regret to hear that your experience with our communication did not meet your expectations, as it is always our intention to provide clear, attentive, and supportive service at all times.As we have already been in direct communication with you regarding this matter, we believe it is most appropriate to continue addressing it through the same channel to ensure a thorough and personalized follow-up. Please rest assured that your case remains under active review by our team.Thank you again for bringing this to our attention.Warm regards,Carmen JaimesDIRECTOR OF ROOMS & SPA
User:Skinnyguide
Trip type: Couples
Just okay. More like a 3 or 4-star business hotel. Inexperienced staff.
03 Mar 2026
We were disappointed in our choice for Panama City, and wish we'd chosen a more unique hotel with a bit more class, character, and personality. The Bristol, though it deems itself a "boutique" feels a bit more corporate, sterile. The lobby and the rooms all appear somewhat modern, but really - they could use a refresh, especially the carpet and the bathrooms. Shower weak too. The neighborhood has no charm, but it's "fine." The bar area is small and not as elegant or vibey as some of the hotel counterparts in the city. The staff is eager to please though unsophisticated -- clearly, not well recruited or trained - every basic question or suggestion I asked for was met with an awkward stare, followed by frantic internet research. There was no concierge, just an amateurish front desk staff who seemed far from relaxed and rarely smiled. I was also surprised and disappointed there was no fresh coffee available (free, or even for purchase) before 7am, and even after 7 was just espresso-based coffees for order in the restaurant -- like, a whole to-do. I'm surprised an international hotel doesn't have any brewed (OR pour-over or OR french press) coffee option, as we found in every other Central American hotel where we stayed. And when I asked about the coffee? Again, the staff seemed entirely perplexed. This is not a five-star hotel as I've seen listed. This hotel is fine if you're just in Panama City for a night or two on business. Next time we will stay in Casco Viejo.