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The hotel is nestled on the coast surrounded by a dramatic mountain, sea and beach backdrop. Situated 8 km from the downtown business district, this hotel is identified as a jewel of the Sultanate of Oman and the Middle East. It is also close to the commercial centre and enjoys spectacular views over the Gulf of Oman. Seeb Airport is approximately 40 km from the hotel.

PO Box 1998
Check-in from 2:00 PM · Check-out by 12:00 PM

PO Box 1998
Check-in from 2:00 PM · Check-out by 12:00 PM
Excellent
2976 reviewsUser: Safari67054226350
Trip type: Couples
Good and refreshing stay but does not live up to the Ritz Carlton brand
I recently stayed at Al Bustan Palace, a Ritz-Carlton Hotel, and the first impression truly stands out. The moment you enter, the property gives a strong sense of luxury, complemented by its heritage-style architecture and elegant ambience.The outdoor areas are a highlight. The pool is excellent, with lagoon-style sections that include small jacuzzi-style beds, making it a very relaxing experience… I recently stayed at Al Bustan Palace, a Ritz-Carlton Hotel, and the first impression truly stands out. The moment you enter, the property gives a strong sense of luxury, complemented by its heritage-style architecture and elegant ambience.The outdoor areas ar…
User: Mina M
Trip type: Family
Good but underwhelming
Our stay at Al Bustan Palace, a Ritz-Carlton Hotel started on a very positive note. From the moment you walk in, the hotel truly feels like a stunning palace. Our arrival went smoothly, they kindly allowed us to check in early in the morning and even upgraded our room to one with a sea view and a separate bath and shower. As I am pregnant, this was especially appreciated, as I felt safer with a se… Our stay at Al Bustan Palace, a Ritz-Carlton Hotel started on a very positive note. From the moment you walk in, the hotel truly feels like a stunning palace. Our arrival went smoothly, they kindly allowed us to check in early in the morning and even upgraded…
User: Sam1681
Trip type: Family
Stunning Hotel, Mixed Experience – Exceptional Staff Made the Difference
From the moment you arrive, the hotel makes a strong first impression with a beautiful, long driveway leading to a grand and spacious lobby.Unfortunately, check-in didn’t start well. Our booking had been mistakenly cancelled by a third-party agent who assumed our flight was cancelled, which clearly wasn’t the case. The hotel resolved this after a call, but our rooms weren’t ready, so we headed for… From the moment you arrive, the hotel makes a strong first impression with a beautiful, long driveway leading to a grand and spacious lobby.Unfortunately, check-in didn’t start well. Our booking had been mistakenly cancelled by a third-party agent who assumed…
User: StevieBIm
Trip type: Couples
Amazing location, amazing beach & gardens, amazing food and amazing staff
Our friend who lives in Oman recommended The Al Bustan Palace because of its location away from the hustle bustle of the centre of Muscat and because of its amazing private beach and gardens. She wasn’t wrong!What she didn’t know was how fantastic the food and staff are. We ate a couple of times in Il Palazzo (good homemade pasta) and 3 times at The Pavilion (special mention for the tomahawk steak… Our friend who lives in Oman recommended The Al Bustan Palace because of its location away from the hustle bustle of the centre of Muscat and because of its amazing private beach and gardens. She wasn’t wrong!What she didn’t know was how fantastic the food and…
User: SeasonalTraveller13
Trip type: Family
Not great disabled access and awful service in blu restaurant
Currently here in a suite 752. Have a walking disability. Staff are great, but facility is not. Examples: three steps up to lobby, no ramp or hand rail. Kids pool steep slope with no handrail. All toilets in beach are up steps. Ordered twice from family pool for lunch and service is absolutely awful especially given price of food. First time took almost 2 hours to get served. Second time had to tu… Currently here in a suite 752. Have a walking disability. Staff are great, but facility is not. Examples: three steps up to lobby, no ramp or hand rail. Kids pool steep slope with no handrail. All toilets in beach are up steps. Ordered twice from family pool f…
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