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The hotel is nestled on the coast surrounded by a dramatic mountain, sea and beach backdrop. Situated 8 km from the downtown business district, this hotel is identified as a jewel of the Sultanate of Oman and the Middle East. It is also close to the commercial centre and enjoys spectacular views over the Gulf of Oman. Seeb Airport is approximately 40 km from the hotel.
The hotel has a lift and features 250 non-smoking rooms and 52 suites. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, beach volleyball is also available. A wide range of sports are available, including water sports such as windsurfing, paddle boating, canoeing, sailing, kayaking, snorkelling and diving or, for a fee, catamaraning. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and anti-ageing treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.
Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board is offered as a catering option. A continental breakfast buffet and dinner are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.
PO Box 1998
Check-in from 2:00 PM · check-out by 12:00 PM
Excellent
2976 reviewsUser: Safari67054226350
Trip type: Couples
Good and refreshing stay but does not live up to the Ritz Carlton brand
I recently stayed at Al Bustan Palace, a Ritz-Carlton Hotel, and the first impression truly stands out. The moment you enter, the property gives a strong sense of luxury, complemented by its heritage-style architecture and elegant ambience.The outdoor areas ar…
User: Mina M
Trip type: Family
Good but underwhelming
Our stay at Al Bustan Palace, a Ritz-Carlton Hotel started on a very positive note. From the moment you walk in, the hotel truly feels like a stunning palace. Our arrival went smoothly, they kindly allowed us to check in early in the morning and even upgraded…
User: Sam1681
Trip type: Family
Stunning Hotel, Mixed Experience – Exceptional Staff Made the Difference
From the moment you arrive, the hotel makes a strong first impression with a beautiful, long driveway leading to a grand and spacious lobby.Unfortunately, check-in didn’t start well. Our booking had been mistakenly cancelled by a third-party agent who assumed…
User: StevieBIm
Trip type: Couples
Amazing location, amazing beach & gardens, amazing food and amazing staff
Our friend who lives in Oman recommended The Al Bustan Palace because of its location away from the hustle bustle of the centre of Muscat and because of its amazing private beach and gardens. She wasn’t wrong!What she didn’t know was how fantastic the food and…
User: SeasonalTraveller13
Trip type: Family
Not great disabled access and awful service in blu restaurant
Currently here in a suite 752. Have a walking disability. Staff are great, but facility is not. Examples: three steps up to lobby, no ramp or hand rail. Kids pool steep slope with no handrail. All toilets in beach are up steps. Ordered twice from family pool f…
