James Cook Hotel Grand Chancellor
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Wellington, Wellington Share this Deal
About James Cook Hotel Grand Chancellor
This city hotel lies at the heart of the city’s commercial and retail districts, has direct access to the major shopping precinct of Lambton Quay and is only a short walk from the city's government and corporate offices. The Parliament Buildings, Wellington Convention Centre, WestpacTrust Stadium, Te Papa Museum, the Cable Car and the Botanic Gardens are all within 10 minutes' walk. Public transport links can be found within 10 minutes of the hotel at Wellington Station and Courtenay Place, situated 15-minutes away, is home to numerous bars, pubs and nightclubs.
Guests have a choice of 268 rooms, including 8 suites and 243 double rooms, located in a 26-storey main building and an auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available. 8 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning and individually adjustable heating. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.
Leisure activities and facilities at the hotel include a gym, yoga, aerobics and a spa or, for a fee, massage treatments. An entertainment programme and live music round out the entertainment options.
Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at James Cook Hotel Grand Chancellor
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Restaurant(s) with high-chairs
Restaurant(s) with non-smoking area
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Evening Buffet
Lunch Buffet
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Gym
Massage
Location
Around this property:
Centre
0 m
User Rating & Reviews
Excellent
1743
Very Good
2045
Average
838
Poor
272
Terrible
158
Recent Reviews: 5056
User:Jan T
Trip type:
Probably our last visit here.
09 Dec 2025
User:PhillipB294
Trip type:
Great accommodation
27 Oct 2025
User:millynted
Trip type:
Awesome stay! Comfy beds, wonderful staff
29 Sept 2025
User:susieturn
Trip type: Family
Shambles at reception: like Faulty Towers (without the humour!)
23 Sept 2025
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