Copthorne Hotel and Resort Queenstown Lakefront
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This hotel is located in Queenstown. The nearest airport is Queenstown (ZQN).
The hotel has a lift and features 240 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with central heating and a fan. A balcony is among the standard features of some rooms. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, horse riding, skiing, a spa and hiking. Additional amenities include an entertainment programme for children with a number of fun activities.
Various dining options are available, including a restaurant, a dining room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.
27 Frankton Road
Check-in from 2:00 PM · check-out by 10:00 AM
Good
1152 reviewsUser: Mansi G
Trip type: Family
Unpleasant Experience - Misleading Garden View & Poor Room Conditions
Bad experience overall. They assigned me a basement room with a strong unpleasant smell, as if it had been closed for many days without ventilation. I booked this room specifically because it was advertised as having a garden view, but the “garden” turned out…
User: Kate_CHCH_NZ
Trip type: Business
Avoid
Dated hotel. My shower blocked up and filled up the bathtub as soon as it turned on. A mouldy bath mat was hung over the bath and there was no toilet brush. The iron and hairdryer looked like they were 20 years old.I could almost forgive all of that, but the s…
User: X7931CKmikec
Trip type: Couples
Peaceful Hotel
This property is very peaceful with close proximity to the village of Queenstown. Any easy stroll to where the action is. The hotel is decorated nicely and the staff are very friendly and welcoming. Copthorne Team, General Manager at Copthorne Hotel And Res…
User: LindaH7071
Trip type: Couples
Chaotic hotel and not very clean
Arrived after four pm and our room wasn’t ready. Reception didn’t tell us so we hauled our cases down steps to the room to find out.Thought we’d wait in the bar but that didn’t open until 5pm.When our room was ready it wasn’t very clean, especially the bathroo…
User: genuinemum
Trip type: Couples
Would not recommend - go to Browns Boutique hotel instead
Tired hotel, no air conditioning, no shower cap, tissues or extra things that even the motels we stayed in supplied. Dark room & bathroom smelt slightly damp. Weird layout on various different levels. Long way to drag your luggage & no offer of assista…
