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The Grand by SkyCity

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The Grand by SkyCity

New Zealand, Auckland

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About The Grand by SkyCity About The Grand by SkyCity

Location

This city hotel is located in the heart of the vibrant city, just minutes away from the major business, shopping and entertainment districts of Queen Street, the Viaduct Harbour and Ponson, with easy access to motorways, bus and other public transport routes. Auckland International Airport is approximately 23 km away.

Facility

The hotel has 312 rooms, which are located on 21 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. A casino offers fun and entertainment.

Meals

Various dining options are available, including 2 restaurants, a dining room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Grand by SkyCity

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Casino
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Sauna
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  Steam bath
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  Sun terrace

Location

Around this property:

Centre

0 m

User Rating & Reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

1894

Very Good

926

Average

279

Poor

Terrible

Recent Reviews: 3241

User:GillianPMR
Trip type: Couples
Great location for Auckland sightseeing
21 Aug 2025
Stayed here for 3 nights. We got to the hotel for about 7am due to an early flight in from the UK. They already had a room ready for us when we arrived and check in and out was professional, but...
User:Freedom12632006669
Trip type:
Relaxing stay.
12 Aug 2025
Staff were amazing, always happy and friendly. If they didn't know they would find out for you. We had 3 rooms booked and they got us into 2 early which was lovely of them. Everything was clean...
User:Stacey F
Trip type:
Excellent room service.
23 Jul 2025
I frequently stay at the SkyCity Grand for business. I have been lucky enough to be placed on the 10th floor where I have Vanessa servicing my room. She does an amazing job. My room is always...
User:GenevieveVanEden
Trip type:
Deluxe Suite Stay Marred by Avoidable Issues
29 Jun 2025
My partner and I booked a 3-night stay to celebrate my 50th in a deluxe suite in April and decided to extend our stay by one night. Upon check-in on 26 June, the extra night’s booking could not be...

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The Grand by SkyCity

Location

Facility

Rooms

Sport

Meals

Payment

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