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Mercure Auckland Queen Street

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Mercure Auckland Queen Street

locationNew Zealand, Auckland

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About Mercure Auckland Queen StreetAbout Mercure Auckland Queen Street

Location

This hotel is located in Auckland.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance, room service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Auckland Queen Street Amenities at Mercure Auckland Queen Street

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Café

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      Car Park

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      Conference Room

    • -

      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Gym

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

17

Very Good

25

Average

14

Poor

7

Terrible

5

Recent Reviews: 68

  • User:PeterS13443

    Trip type:

    Room for improvement on the service and behavior of the reception staff.

    rating07 Dec 2025

    Stayed here for three days over a weekend. After a long day's travel on the Friday arrived to a very poor reception. The young man at reception loaded the EFPOS machine with $100.00 for me to pay, to...

  • User:BirdPinoTrollFin

    Trip type:

    A comfortable stay

    rating14 Oct 2025

    It was my first time staying at this hotel. I have a mixed feeling about my experience. Positive: Very friendly staff and welcoming. Rooms are well maintained and big. Bathroom is very spacious...

  • User:Laura M

    Trip type: Solo travel

    Great hotel and customer services

    rating12 Oct 2025

    I stayed at Mercure Queen Street. I came on own for family meet up. Was too early to check into actual room but they were very accommodating. I paid for parking and put car there. Was very secure...

  • User:Go18643137521

    Trip type:

    Interesting Experience

    rating22 Jun 2025

    The hotel is in a great location and the rooms are nicely done. The beds are comfortable and bathrooms clean. The hotel was let down by its service. We were a couple staying there and they only give...

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