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JW Marriott Auckland

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JW Marriott Auckland

locationNew Zealand, Auckland

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About JW Marriott AucklandAbout JW Marriott Auckland

Location

This hotel is located right in the heart of Auckland.

Facility

The hotel has 3 lifts and features 286 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at JW Marriott Auckland Amenities at JW Marriott Auckland

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Beach

75 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

38

Very Good

7

Average

3

Poor

2

Terrible

3

Recent Reviews: 53

  • User:Christopher V

    Trip type:

    Couple Night Stay

    rating08 Dec 2025

    We stayed here for two nights during our stay in Auckland. The hotel is stunning post renovation. The lobby, lounge and breakfast area are all excellent. The room quality was top notch and we look...

  • User:Navigator12951043807

    Trip type:

    Outstanding Service

    rating03 Dec 2025

    We had a wonderful stay at the JW Marriott Auckland. Overall, I would rate the experience 4.5 out of 5 stars and honestly, very close to a full 5, thanks to the exceptional service. However, some...

  • User:Paul D

    Trip type:

    Recent stay at great hotel in Auckland.

    rating02 Dec 2025

    From checkin which was quick and friendly to approved later checkout ,all reception staff were excellent.Ambience in lounge was very good and waiting staff very friendly and professional. Rooms well...

  • User:mrsmalibu

    Trip type:

    Location, location, location for your Auckland stay

    rating02 Dec 2025

    JW Marriott Auckland we checked in with SAAD he was very nice and helpful.. It was four in the morning because our flight was three hours late. Saar went on to help us immensely during our stay. He...

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