Hotel Indigo The Hague - Palace Noordeinde, an IHG Hotel
95 +PHOTOS
97+ photos
This hotel is located in the heart of The Hague.
Noordeinde 33
Check-in from 3:00 PM · Check-out by 12:00 PM
Noordeinde 33
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
273 reviewsUser: Maria José M
Trip type: Family
Poor cleanliness and unavailable services
From the moment we arrived, the room was clearly dirty. We found used spoons and glasses left behind by previous guests, which was unacceptable. There was a noticeable amount of dust everywhere — on the floor, the doors, and throughout the bathroom.During the three days of our stay, housekeeping never came to clean the room. The floor remained dirty the entire time, and both the bathroom and room… From the moment we arrived, the room was clearly dirty. We found used spoons and glasses left behind by previous guests, which was unacceptable. There was a noticeable amount of dust everywhere — on the floor, the doors, and throughout the bathroom.During the…
User: Slsta1976
Trip type: Business
Did not meet expectations... strangely.
I really wanted to like this hotel, I really did. And there is absolutely nothing wrong with it! Decent location, close to (expensive!) shopping and restaurants, excellent service at the reception desk, comfortable bed, clean...So why the three stars? The whole hotel just felt... cold, austere and impersonal. It is not a place to make a guest feel at home, but it is clearly a business and you are… I really wanted to like this hotel, I really did. And there is absolutely nothing wrong with it! Decent location, close to (expensive!) shopping and restaurants, excellent service at the reception desk, comfortable bed, clean...So why the three stars? The whol…
User: gunde123
Trip type: Solo travel
Not a 4-star hotel
Far from a 4-star experience. Staff in reception is junior and cant answer even simple questions around the facilities of the hotel. Breakfast is served in a nice location and is generally OK, but eggs are over cooked and cold. Gym is located in another hotel 3-4 min walk, a bit below standard hotel gym and with no possibility to shower so not the best option to have to walk in gym clothes outside… Far from a 4-star experience. Staff in reception is junior and cant answer even simple questions around the facilities of the hotel. Breakfast is served in a nice location and is generally OK, but eggs are over cooked and cold. Gym is located in another hotel…
User: Westononthemove
Trip type: Couples
Nice and central but at times condescending staff
This hotel is very central right opposite the royal palace. I’d booked a car park space as they only offer 3 but when I arrived a member of staff was parked in my allotted space, so had to park next to the dustbins. Check in was ok no upgrade was offered but I was told that they would give me a mini bar for my stay (this never happened)Our room was large enough but smelt like someone had been smok… This hotel is very central right opposite the royal palace. I’d booked a car park space as they only offer 3 but when I arrived a member of staff was parked in my allotted space, so had to park next to the dustbins. Check in was ok no upgrade was offered but I…
User: kevangdom
Trip type: Couples
Mini break
We stayed at the Indigo hotel for a mini break in October. The hotel is central for everything. The staff were very helpful, pleasant and patient. Jamie, Valerie and Lucia on reception we’re ready to help us with all sorts of enquiries.We had breakfast every day and Fenne was also very pleasant and helpful.Would stay here again.We stayed at the Indigo hotel for a mini break in October. The hotel is central for everything. The staff were very helpful, pleasant and patient. Jamie, Valerie and Lucia on reception we’re ready to help us with all sorts of enquiries.We had breakfast every d…
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