Bastion Hotel Barendrecht

Recent Reviews: 188

• User: zbkay

  Trip type: Family

  Good value for money.

  21 Feb 2024

  The staff was helpful. Room was clean and neat. The hotel bed mattresses and pillows were average, could have been better. The domestic cleaning services were of good standards. Our baggage was secured inside the rooms.The space between sink and the toiletry sill ( splash zone ) was very narrow It was difficult to wash face.The staff was helpful. Room was clean and neat. The hotel bed mattresses and pillows were average, could have been better. The domestic cleaning services were of good standards. Our baggage was secured inside the rooms.The space between sink and the toiletry s… Read more

• User: Jacky29

  Trip type: Couples

  Don't stay here.

  24 Apr 2023

  First of all the Hotel was on an Industrial Estate which we didn't expect from the photos.The service at reception was good but it went hill from there. The room was dusty everywhere and there was hair on the duvet. The pillow was awful and lumpy. On checking it the pillow had no pillow protector on and it was badly stained so my husband phoned down to reception and got me a brand new pillow. The… Read moreFirst of all the Hotel was on an Industrial Estate which we didn't expect from the photos.The service at reception was good but it went hill from there. The room was dusty everywhere and there was hair on the duvet. The pillow was awful and lumpy. On checking… Read more

• User: r a

  Trip type: Business

  Low-medium class hotel

  14 Jun 2022

  Overall okay but it truly lacked in the maintenance. Broken lights for three days, unorganized breakfast, with missing spoons cups etc. Strong Kitchen smell in the lobby. The place needs some more attentive care. Located in an idustrial area with no entertainmentOverall okay but it truly lacked in the maintenance. Broken lights for three days, unorganized breakfast, with missing spoons cups etc. Strong Kitchen smell in the lobby. The place needs some more attentive care. Located in an idustrial area with no entertainm… Read more

• User: Tourist61342507807

  No heating in the room, rude reception staff, breakfast not as described in the offer.

  27 Sep 2021

  Unfortunately, we were not lucky to encounter the right reception staff. At our arrival we were not even greeted. We had to attract the attention of the reception staff to be able to check in. Interesting approach, especially if the person is standing right in front of you.10 minutes after check in I approached the reception for a question and the same woman asked: "Are you checking out?"The rooms… Read moreUnfortunately, we were not lucky to encounter the right reception staff. At our arrival we were not even greeted. We had to attract the attention of the reception staff to be able to check in. Interesting approach, especially if the person is standing right in… Read more

• User: ccuk2020

  Trip type: Couples

  Booked and Cancelled

  15 Jun 2020

  So we booked this hotel with free cancellation and with no payment to be taken upon check in, the booking was for 2021, Yesterday the hotel tried to take the full payment my bank can prove this, I had them phone me and cancel my card immediately as the hotel should not be trying to take any kind of payment of the booking is payment upon arrival, They communicated with me by using the wrong name so… Read moreSo we booked this hotel with free cancellation and with no payment to be taken upon check in, the booking was for 2021, Yesterday the hotel tried to take the full payment my bank can prove this, I had them phone me and cancel my card immediately as the hotel s… Read more