Fletcher Hotel-Restaurant Kasteel Erenstein

42+ photos

Fletcher Hotel-Restaurant Kasteel Erenstein

Name: Fletcher Hotel-Restaurant Kasteel Erenstein
Address: Kerkradersteenweg 4, Heerlen, netherlands
Telephone: 353818882077
Rating: 3.2

heerlen, netherlands

About Fletcher Hotel-Restaurant Kasteel Erenstein

location

This hotel warmly welcomes guests in Kerkrade.

facility

The hotel has a lift and features 44 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

Parasols on the terrace are also available. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, a gym, a spa, a sauna, a solarium and hiking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Fletcher Hotel-Restaurant Kasteel Erenstein

Facilities (14)

Lobby24-hour receptionConference RoomRoom ServiceLaundry ServiceBicycle HireIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Game RoomSun Deck

General Services (2)

Luggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (2)

Contactless check-in/-outPackaged meals

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (5)

ShowerBathtubTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (2)

Tanning Studio/SolariumEvents

Location

Heerlen, Netherlands

Kerkradersteenweg 4

Check-in from 3:00 PM · Check-out by 11:00 AM

Heerlen, Netherlands

Kerkradersteenweg 4

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.2

Average

727 reviews

Value
Rooms
Cleanliness
Service

Excellent121
Very Good208
Average191
Poor109
Terrible98

Recent Reviews: 727

User: danielbY9553LO
Trip type: Family
Hunted night
Made a reservation and when we arrived on time but there restaurant was full and they sent us away. The reservation was made by The Fork. Awful experience. We said we could wait but no chance. Hope other have better experience. They said they tried to contact us but I received no callMade a reservation and when we arrived on time but there restaurant was full and they sent us away. The reservation was made by The Fork. Awful experience. We said we could wait but no chance. Hope other have better experience. They said they tried to contact…
User: A5551IVroseb
Trip type: Business
Historical site
It is a historical venue with character and a beautiful courtyard. The rooms as spacious but old outfitted. Parking is outside exposed to the elements, and the restaurant is not always opened. The staff speaks several languages, the breakfast is abundant, and the location is ideal to reach the town center and walk in the woods. It is a good place but not one I would necessary choose above other op… It is a historical venue with character and a beautiful courtyard. The rooms as spacious but old outfitted. Parking is outside exposed to the elements, and the restaurant is not always opened. The staff speaks several languages, the breakfast is abundant, and…
User: Ralf B
Trip type: Couples
Hotel Kasteel Erenstein - lovely hotel, terrible customer service!
The location and the hotel are stunning.BUTTerrible customer service.I paid more than the agreed price, and nobody would help me.I used Bookng.com for this reservation and realized that the total price I had agreed upon was 3 euros more,The receptionist at the hotel refused to help me (she also said she was the duty manager and that the person above her was, surprise surprise, on holiday).The cust… The location and the hotel are stunning.BUTTerrible customer service.I paid more than the agreed price, and nobody would help me.I used Bookng.com for this reservation and realized that the total price I had agreed upon was 3 euros more,The receptionist at the…
User: Frankstertrip
Trip type: Family
Outdated and stale smell
The hotel is not inside the castle, but it is at the other end of the road. Rooms are clean, but outdated and come with a bit of a stale smell. This has probably to do with the lack of proper ventilation or AC. Personnel is quite friendly and rooms are equipped with a Nespresso machine.The hotel is not inside the castle, but it is at the other end of the road. Rooms are clean, but outdated and come with a bit of a stale smell. This has probably to do with the lack of proper ventilation or AC. Personnel is quite friendly and rooms are equippe…
User: 678christiaanh
Trip type: Couples
Healt hazard, in derelict.
We were shocked by the state of this hotel. The rooms wasn’t cleaned in ages, dust and spiserwebs everywhere. Lights not working, soapdispenser broken and paint coming off the walls. The curtains couldn’t be closed properly because they we broken. There was even a yellow spot beneath the sheats from a previous guest, disgusting. Stay away from here if you care about hygiene and your health. We tal… We were shocked by the state of this hotel. The rooms wasn’t cleaned in ages, dust and spiserwebs everywhere. Lights not working, soapdispenser broken and paint coming off the walls. The curtains couldn’t be closed properly because they we broken. There was ev…

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