Melrose Hotel

Recent Reviews: 197

• User: lLittleMsWanderer

  Trip type: Family

  Mixed

  Great location and friendly and helpful staff. Our basement room was comfier than expected and extremely clean. Space had been maximised and used well and the air con was great.However - walls are extremely thin, we could hear everything from the guests in the rooms next to us - water running, toilets flushing, conversations... Was fine for 1 night but wouldn't stay longer for this reason.Great location and friendly and helpful staff. Our basement room was comfier than expected and extremely clean. Space had been maximised and used well and the air con was great.However - walls are extremely thin, we could hear everything from the guests in the… Read more

• User: 413jenc

  Trip type: Family

  One Night Stay

  We stayed at the hotel for one night, May 13–14. Unfortunately, our experience at check-in was disappointing. When we entered with our carry-on luggage and backpacks, there were three staff members at the reception area. One greeted us briefly but did not offer assistance or ask if we had a reservation.When I approached the desk and provided our passports, one staff member (Ali) answered a phone c… Read moreWe stayed at the hotel for one night, May 13–14. Unfortunately, our experience at check-in was disappointing. When we entered with our carry-on luggage and backpacks, there were three staff members at the reception area. One greeted us briefly but did not offe… Read more

• User: khaledh33

  Trip type: Solo travel

  Hotel is ok, service isn't

  I was wondering why the review score isn't so good for this property, the hotel is nice and clean and has a good location, however their service standard l isn't on the same level of the property, wanted to charge me 12+ euros for one hour of late checkout, while the hotel wasn't so busyI was wondering why the review score isn't so good for this property, the hotel is nice and clean and has a good location, however their service standard l isn't on the same level of the property, wanted to charge me 12+ euros for one hour of late checkout, wh… Read more

• User: 135MariaS135

  Trip type: Solo travel

  Unfriendly management

  The management of this hotel are shrewd and lack any kind of sympathy or compassion , I understand that they are not in the compassion business but sometimes it tells a lot about their hospitalityMy son who resides in Amsterdam was diagnosed with cancer two and half year ago so I have been traveling frequently to Amsterdam during his chemo sessions always staying at the melrose mainly for convenie… Read moreThe management of this hotel are shrewd and lack any kind of sympathy or compassion , I understand that they are not in the compassion business but sometimes it tells a lot about their hospitalityMy son who resides in Amsterdam was diagnosed with cancer two an… Read more

• User: Steven M

  Trip type: Family

  Great small hotel with fabulous staff!

  PROS: Fabulous small hotel close to everything, yet quiet at night. Great checkin/checkout experience, and very friendly staff. Rooms are tight, but as advertised. CONS: No onsite restaurant, but several cafes close by. NO FITTED bottom sheets, so after a few minutes you are sleeping on the mattress (like the 500 people before you). Easy fix, either get bigger sheets and securely tuck them, or get… Read morePROS: Fabulous small hotel close to everything, yet quiet at night. Great checkin/checkout experience, and very friendly staff. Rooms are tight, but as advertised. CONS: No onsite restaurant, but several cafes close by. NO FITTED bottom sheets, so after a few… Read more