Krisotel Amsterdam

Recent Reviews: 490

• User: 573daisyj

  Trip type: Solo travel

  Great location and value

  Great location close to tram stops. Rooms were comfortable and clean if small. Staff was helpful and friendly throughout my stay. Nice breakfast each morning. Steepest stairs that I have ever seen so I used the elevator. Whole building was set to heat so had to open window regularly to cool room.Great location close to tram stops. Rooms were comfortable and clean if small. Staff was helpful and friendly throughout my stay. Nice breakfast each morning. Steepest stairs that I have ever seen so I used the elevator. Whole building was set to heat so had t… Read more

• User: elainejack

  Trip type: Friends getaway

  Helpful, Considerate and Above and Beyond

  Actually as I was booking my room for my friend a week ago,and I there was a snafu on my end that created a lot of stress for me. I contacted the hotel and Krisotel staff and cannot be happier on how they helped me resolve my issue. I haven't even stepped in the front door but give them 5 stars for Customer Service with a caring, helpful attitude!Actually as I was booking my room for my friend a week ago,and I there was a snafu on my end that created a lot of stress for me. I contacted the hotel and Krisotel staff and cannot be happier on how they helped me resolve my issue. I haven't even stepped in t… Read more

• User: msminis5

  Trip type: Friends getaway

  Overall a great value hotel

  Overall, I would recommend this hotel. The staff very helpful, the beds comfortable, the free coffee great, and the location great. Unfortunately, room 5 was basement level under the reception desk I think. The noise at night was distraction, some from outside but most from the room upstairs, walking, talking, chairs moving, etc. We had to sleep with ear plugs at night.Overall, I would recommend this hotel. The staff very helpful, the beds comfortable, the free coffee great, and the location great. Unfortunately, room 5 was basement level under the reception desk I think. The noise at night was distraction, some from outside… Read more

• User: Elizabeth F

  Trip type: Couples

  Fabulous stay

  What a lovely stay we had very clean and tidy we had breakfast which was lovely too staff were very friendly and helpful only downside was not allowed check in till after 3 we had a early morning flight had I checked in would have known this but they took our luggage and kept it in the holding cupboard tge atmosphere warm and inviting rooms were very nice clean tidy clean towels every day location… Read moreWhat a lovely stay we had very clean and tidy we had breakfast which was lovely too staff were very friendly and helpful only downside was not allowed check in till after 3 we had a early morning flight had I checked in would have known this but they took our… Read more

• User: jaykB5330XR

  Trip type: Couples

  Above and Beyond

  The people at the front desk were extremely helpful and friendly, especially Feroz, who went out of his way to be sure we had everything we needed. My wife left her leather calendar and address book in the room. They found it for us and shipped it to us at the next stop on our trip, in Copenhagen. They even took it directly to the post office the next morning to be sure it got there in time. Throu… Read moreThe people at the front desk were extremely helpful and friendly, especially Feroz, who went out of his way to be sure we had everything we needed. My wife left her leather calendar and address book in the room. They found it for us and shipped it to us at the… Read more