Holiday Inn Express Amsterdam - North Riverside

Recent Reviews: 404

• User: diamond67NewYorkCity

  Trip type: Business

  Decent hotel, but only if you have an event nearby. Pay attention to the charges.

  My stay was fine. It's important to note that this hotel is on the north side of the river and not very close to the Metro or ferry--but still manageable. My issue with them is that they didn't charge my travel agent/company the city tax but then added it to my credit card without sharing an invoice. By the time this was worked out, the deadline passed for me to get reimbursed. Hiex Reception,… Read moreMy stay was fine. It's important to note that this hotel is on the north side of the river and not very close to the Metro or ferry--but still manageable. My issue with them is that they didn't charge my travel agent/company the city tax but then added it to m… Read more

• User: Eilidh B

  Trip type: Friends getaway

  Lovely hotel

  Lovely hotel Check in and check out was simple and efficient The room was clean and well equipped had everything we needed very spacious and modern. The staff were very friendly and accommodating can’t fault them. The Location of the hotel is a little bit out of the centre but we knew this when we were booking so wasn’t a problem. We had breakfast included and breakfast timings were ideal till 11a… Read moreLovely hotel Check in and check out was simple and efficient The room was clean and well equipped had everything we needed very spacious and modern. The staff were very friendly and accommodating can’t fault them. The Location of the hotel is a little bit out… Read more

• User: Rafiulabedin C

  Trip type: Couples

  Guest Experience

  Did not like the attitude of the front office guy named Habib. When requested for a simple thing like dental kit, he replied by saying, it depends. I work in front office myself so can confirm that instead of giving attitude to your guests, just saying let me find that for you goes a long way. Even during checkout, my wife said we are checking out of room 535 and he said that room doesn’t have exi… Read moreDid not like the attitude of the front office guy named Habib. When requested for a simple thing like dental kit, he replied by saying, it depends. I work in front office myself so can confirm that instead of giving attitude to your guests, just saying let me… Read more

• User: Maria Constança C

  Trip type: Family

  Very understaffed hotel

  When we arrived, the hotel looked quite nice to us. Very clean and nice looking lobby.However we experienced it to be extremely under staffed!! I did ask at check-in for a crib for my baby which was told it would be taken care of. However, when I reach the bedroom at night there was no crib. We called the reception and after waiting for like 20 min on the phone, my husband decided to go down. The… Read moreWhen we arrived, the hotel looked quite nice to us. Very clean and nice looking lobby.However we experienced it to be extremely under staffed!! I did ask at check-in for a crib for my baby which was told it would be taken care of. However, when I reach the bed… Read more

• User: Francesca C

  Trip type: Family

  Very pleasant stay

  Perfect stay with so nice staff always available to assist the guests. Very good breakfast and amazing view from the room Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside by IHG, responded to this review Dear Francesca,Thank you for sharing such wonderful feedback about your stay. We are delighted to hear that our team made you feel well looked after.It is great to kno… Read morePerfect stay with so nice staff always available to assist the guests. Very good breakfast and amazing view from the room Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside by IHG, responded to this review Dear Francesca,Thank you fo… Read more