Arena

Recent Reviews: 1685

• User: Sara-Yvonne I

  Trip type: Friends getaway

  Good hotel but a bad experience

  The hotel is located by a beautiful park.The rooms were clean and decent, breakfast was good and atmosphere in general good. Only issue we had was being a group of women and witnessed an incident where a group of men shared a room and were taking turns going in to the room “sharing” a woman that seemed “out of it”. We let the staff know since it felt unsafe and they said they would send someone ov… Read moreThe hotel is located by a beautiful park.The rooms were clean and decent, breakfast was good and atmosphere in general good. Only issue we had was being a group of women and witnessed an incident where a group of men shared a room and were taking turns going i… Read more

• User: Trail34104939613

  Trip type: Business

  Hotel Arena

  1. Hotel very expansive2. I book for group of 20 people for my company, Due to a mistake on the part of the hotel, the staff refused to provide breakfast in a very unfriendly manner, even though it had already been paid for (via RAI Hotel Service).3. The voucher next to the minibar mentions in very small print that the free drink is only valid at the restaurant. I find this way of misleading custo… Read more1. Hotel very expansive2. I book for group of 20 people for my company, Due to a mistake on the part of the hotel, the staff refused to provide breakfast in a very unfriendly manner, even though it had already been paid for (via RAI Hotel Service).3. The vouch… Read more

• User: Mia H

  Trip type: Couples

  Nice stay overall, but some improvements needed

  Hotel is set in a lovely location being oosterpark, restaurant and bar area is nice too. They offer bike rental, umbrella rental and free lockers which are useful to hold luggage if you arrive before check in, or need somewhere to store luggage. We had to change rooms straight after checking in as there was a nail poking through the floorboards. Second room was much more spacious however there was… Read moreHotel is set in a lovely location being oosterpark, restaurant and bar area is nice too. They offer bike rental, umbrella rental and free lockers which are useful to hold luggage if you arrive before check in, or need somewhere to store luggage. We had to chan… Read more

• User: Nichola S

  Trip type: Friends getaway

  Wouldn’t stay there again

  I’ll start with the staff are very polite after that it’s downhill. We arrived at 3pm and one of our rooms was not ready it was still not ready when we came back at 11pm we booked a super comfy which at 11.30pm when they changed the double to the twin we lost the comfy bed topper not super comfy anymore When we went to breakfast each morning we were told breakfast not included which it was and had… Read moreI’ll start with the staff are very polite after that it’s downhill. We arrived at 3pm and one of our rooms was not ready it was still not ready when we came back at 11pm we booked a super comfy which at 11.30pm when they changed the double to the twin we lost… Read more

• User: Barkerfamily

  Trip type: Friends getaway

  Quirky rooms but impractical

  We were two couples and we were all quite disappointed with this hotel.On arrival the rooms looked quirky and fun. However after spending the night in them we realised that they had been designed with style over practicality.Both our first two rooms had a mezzanine floor, ours with a desk and sofa upstairs and our friends with the bed upstairs. The stairs to the mezzanine in both rooms were very n… Read moreWe were two couples and we were all quite disappointed with this hotel.On arrival the rooms looked quirky and fun. However after spending the night in them we realised that they had been designed with style over practicality.Both our first two rooms had a mezz… Read more