Polana Serena Hotel

47 +PHOTOS

49+ photos

Polana Serena Hotel

Name: Polana Serena Hotel
Address: Avenida Julius Nyerere 1380, Maputo, mozambique
Telephone: 353818882077
Rating: 4.3

maputo, mozambique

About Polana Serena Hotel

location

The hotel is situated in the heart of Maputo, on one of the city's most desirable avenues. Overlooking the Bay of Maputo, it is close to Maputo's nerve centre, the embassies, the Presidency of the Republic, government ministries and popular restaurants, and is 10 min from Maputo International Airport, the hotel is a majestic building with a history stretching as far back as 1922. The Municipality, the Casa de Ferro, the Natural History Museum, the market and the train station are all within 30 min away on foot or 5 min away by car.

facility

The hotel has a lift and features 9 suites, 25 studios and 167 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park. Other services include a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel doctor.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. For guests who wish to keep active, tennis and beach volleyball are available. Water sports enthusiasts are offered aquafit. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet and à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Polana Serena Hotel

Facilities (14)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsIroning servicesLaundryParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (4)

Breakfast BuffetBarCafeRestaurant

Payment (1)

ATM

Room Facilities (10)

ShowerBathtubHairdryerMinibarTVClosetMosquito NetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (8)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymGolfTennisEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Maputo, Mozambique

Avenida Julius Nyerere 1380

What's nearby

Bars / Pubs500m
Restaurants500m
Shopping opportunities1km
Nightclub3km
City Centre5km
Tourist Centre5km
Train Station5km

Check-in from 12:00 PM · Check-out by 10:00 AM

Maputo, Mozambique

Avenida Julius Nyerere 1380

What's nearby

Bars / Pubs500m
Restaurants500m
Shopping opportunities1km
Nightclub3km
City Centre5km
Tourist Centre5km
Train Station5km

Check-in from 12:00 PM · Check-out by 10:00 AM

User Rating & Reviews

4.3

Very Good

764 reviews

Value
Rooms
Cleanliness
Service

Excellent421
Very Good215
Average74
Poor28
Terrible26

Recent Reviews: 764

User: mocona
Trip type: Solo travel
This is a beautiful resort like hotel, one could never leave the place and have excellent experience.
23 Apr 2026
Gorgeous hotel, excellent service, great food, great location. Polana Hotel is the grand hotel built century ago during Portuguese colonial days. It is full of history charm, luxury and it's a beautiful; and tranquil haven from which to explore Maputo. I was impressed with everything, my enormous and beautiful room, both the vibe, food and service in the restaurant, the beautiful grounds and the s… Gorgeous hotel, excellent service, great food, great location. Polana Hotel is the grand hotel built century ago during Portuguese colonial days. It is full of history charm, luxury and it's a beautiful; and tranquil haven from which to explore Maputo. I was i…
User: ConstantTravelerNC
Trip type: Solo travel
Mixed
29 Jan 2026
The hotel was excellent. My room was modern and well equipped. Where things fell down a bit was in the restaurant and bar, where service was vey slow. How long can it take to get a cup of coffee with breakfast? Sonia Carrasco, Marketing at Polana Serena Hotel, responded to this review Dear Valued Guest,Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residen… The hotel was excellent. My room was modern and well equipped. Where things fell down a bit was in the restaurant and bar, where service was vey slow. How long can it take to get a cup of coffee with breakfast? Sonia Carrasco, Marketing at Polana Serena Hot…
User: EmmaJHorgan
Trip type: Solo travel
Fabulous hotel
04 Dec 2025
Absolutely beautiful hotel. Loved every minute of my stay and I luckily got to stay twice! Once in the new part and once in the older part. Both fabulous. They are the most amazing, caring, kind staff and security in the hotel. They were genuinely brilliant. The breakfast caters to everyone and I really enjoyed it. The pool area is gorgeous, as is the view. Can’t recommend the hotel highly enough.… Absolutely beautiful hotel. Loved every minute of my stay and I luckily got to stay twice! Once in the new part and once in the older part. Both fabulous. They are the most amazing, caring, kind staff and security in the hotel. They were genuinely brilliant. T…
User: Markh1205
Trip type: Business
good one night stay
24 Nov 2025
Quick one night stay and we were surprised, Paulo as reception was great very professional and friendly.Allocated rooms early which was great as we just arrived from Doha, room was large, good shower and comfy bed – Breakfast was very tasty !If we ever return more than happy to stay here. Sonia Carrasco, Marketing at Polana Serena Hotel, responded to this review Dear Valued Guest,Thank you ve… Quick one night stay and we were surprised, Paulo as reception was great very professional and friendly.Allocated rooms early which was great as we just arrived from Doha, room was large, good shower and comfy bed – Breakfast was very tasty !If we ever return…
User: Jn14000009
Trip type: Business
Great stay--classic hotel
11 Nov 2025
I stayed here for a few nights recently and was really impressed with the whole experience.Overall, the hotel was very well maintained from reception to the rooms and public areas. Housekeeping did a great job of keeping everything spotless during my stay.What really stood out was the staff: professional, courteous, and genuinely friendly, always ready with recommendations and any requests to make… I stayed here for a few nights recently and was really impressed with the whole experience.Overall, the hotel was very well maintained from reception to the rooms and public areas. Housekeeping did a great job of keeping everything spotless during my stay.What…

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