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Polana Serena Hotel

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Polana Serena Hotel

locationMaputo, Maputo

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About Polana Serena HotelAbout Polana Serena Hotel

Location

The hotel is situated in the heart of Maputo, on one of the city's most desirable avenues. Overlooking the Bay of Maputo, it is close to Maputo's nerve centre, the embassies, the Presidency of the Republic, government ministries and popular restaurants, and is 10 min from Maputo International Airport, the hotel is a majestic building with a history stretching as far back as 1922. The Municipality, the Casa de Ferro, the Natural History Museum, the market and the train station are all within 30 min away on foot or 5 min away by car.

Facility

The hotel has a lift and features 9 suites, 25 studios and 167 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park. Other services include a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel doctor.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. For guests who wish to keep active, tennis and beach volleyball are available. Water sports enthusiasts are offered aquafit. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet and à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Polana Serena Hotel Amenities at Polana Serena Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Set menu lunch

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      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

    • -

      Beach Volleyball

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      Children's Pool

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      Entertainment Programme

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Bars / Pubs

500 m

Restaurants

500 m

Shopping opportunities

1 km

Nightclub

3 km

City Centre

5 km

Tourist Centre

5 km

Train Station

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

421

Very Good

215

Average

74

Poor

28

Terrible

25

Recent Reviews: 763

  • User:mocona

    Trip type: Solo travel

    This is a beautiful resort like hotel, one could never leave the place and have excellent experience.

    rating26 Jun 2026

    Gorgeous hotel, excellent service, great food, great location. Polana Hotel is the grand hotel built century ago during Portuguese colonial days. It is full of history charm, luxury and it's... more »

  • User:ConstantTravelerNC

    Trip type: Solo travel

    Mixed

    rating26 Jun 2026

    The hotel was excellent. My room was modern and well equipped. Where things fell down a bit was in the restaurant and bar, where service was vey slow. How long... more »

  • User:EmmaJHorgan

    Trip type: Solo travel

    Fabulous hotel

    rating26 Jun 2026

    Absolutely beautiful hotel. Loved every minute of my stay and I luckily got to stay twice! Once in the new part and once in the older part. Both fabulous. They... more »

  • User:Markh1205

    Trip type: Business

    good one night stay

    rating26 Jun 2026

    Quick one night stay and we were surprised, Paulo as reception was great very professional and friendly. Allocated rooms early which was great as we just arrived from Doha, room... more »

  • User:Jn14000009

    Trip type: Business

    Great stay--classic hotel

    rating26 Jun 2026

    I stayed here for a few nights recently and was really impressed with the whole experience. Overall, the hotel was very well maintained from reception to the rooms and public... more »

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