Fredj Hotel & Spa

Recent Reviews: 194

• User: Jasmine F

  Trip type: Couples

  2 star service in the shell of a 4 star hotel

  Check-in nightmare. We booked through a third-party site (like Booking.com). Upon arrival, the receptionist claimed our reservation had been cancelled and refunded but that the third party had never notified us. When we called the third party directly, they told us they had received no cancellation notice from the hotel whatsoever. The third party service then directly contacted the hotel to resol… Read moreCheck-in nightmare. We booked through a third-party site (like Booking.com). Upon arrival, the receptionist claimed our reservation had been cancelled and refunded but that the third party had never notified us. When we called the third party directly, they to… Read more

• User: Inspire07654854231

  Trip type: Friends getaway

  Do not recommend - not as advertised

  Significant discrepancy between the property as advertised and the reality we experienced upon arrival.After seeing the actual conditions of the hotel, I strongly believe that this property should be under review and be reconsidered whether it is being accurately represented and appropriately advertised as a 4-star hotel.Unfortunately, the hotel does not correspond to the pictures or description p… Read moreSignificant discrepancy between the property as advertised and the reality we experienced upon arrival.After seeing the actual conditions of the hotel, I strongly believe that this property should be under review and be reconsidered whether it is being accurat… Read more

• User: StephenM5110

  Trip type: Family

  Worse hotel I ever stayed

  Worse hotel I ever been we had to be begging for towels the whole 4 days stay here the hotel it’s falling apart nothing work internet very slow aircon wasn’t working at it best USB plug to charge our devices wasn’t working I don’t not recommend anybody to stay in this hotel disgustingWorse hotel I ever been we had to be begging for towels the whole 4 days stay here the hotel it’s falling apart nothing work internet very slow aircon wasn’t working at it best USB plug to charge our devices wasn’t working I don’t not recommend anybody to stay… Read more

• User: Steven M

  Trip type: Couples

  Definitely not a Boutique Hotel

  My travel agent booked this hotel for me told me that everything he booked was a four star above this wouldn’t even rate as a two star in my book. When we got here, they asked for another $10 in taxes apparently weren’t included when it was booked, we get to the room no water glasses , no potable water, even though we asked for it at the desk, and usually I would expect to find a coffee pot in a r… Read moreMy travel agent booked this hotel for me told me that everything he booked was a four star above this wouldn’t even rate as a two star in my book. When we got here, they asked for another $10 in taxes apparently weren’t included when it was booked, we get to t… Read more

• User: Thomas A

  Trip type: Family

  Don’t go! No towels, no AC, no bathroom doors

  Don’t go!!! This place is literally a joke. Checking in we found the AC didn’t work. Tried to call the front desk but the phone wasn’t plugged into the wall (there was no cable). They moved us to another room with no AC. After being told for 3 days that someone would come look at the AC, someone finally told us that the AC wasn’t on yet for the season because we didn’t need it (it is over 90 degre… Read moreDon’t go!!! This place is literally a joke. Checking in we found the AC didn’t work. Tried to call the front desk but the phone wasn’t plugged into the wall (there was no cable). They moved us to another room with no AC. After being told for 3 days that someon… Read more