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The hotel is situated at the heart of the desirable, dynamic Hivernage residential quarter, right by the famous Djemaa el Fna Square and the medina. The city centre of Gueliz is around 2 km away. The bus station is some 1 km from the hotel, and the train station around 2.5 km away. Shopping can be found around 1 km away. Marrakech-Menara Airport is around 5 km away.
60 junior suites, 59 suites and 88 double rooms are available to guests in a 5-storey main building and an auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 9 lifts. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 10 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 207 non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include table tennis, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include a kids' club, a dance club and a nightclub.
Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet and à la carte. Dinner options include à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.
Rue Harroun Errachid Hivernage, Quartier de l
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
9993 reviewsUser: Inspiration639691
Trip type: Family
Great looking hotel. Rooms and service let it down
This First part of the review is for the spa only. ***** Five stars for the spa *****I had a back massage from Bahija who was amazing. Understood exactly where I needed attention and gave one of the best massages I have had. Bahija Was incredible.With regard t…
User: Rainer P
Trip type: Business
Super Service
Perfect sevice, super friendlyRachid & kina manger raouia
User: Moustapha C
Trip type: Friends getaway
Perfect
Excellent room service , a special thanks to yahya for the Quick delivery and his pro attitude. Everything was perfect AHMED Benkirane, General Manager at Sofitel Marrakech Palais Imperial & Spa, responded to this review Dear Moustaphac,Thank you for…
User: Escape64456920125
Trip type: Solo travel
I enjoyed
I really enjoyed my stay at this hotel. Everything was clean, comfortable, and well organized. The staff were friendly and always ready to help.Big thanks to Yahya — he was very kind, professional, and attentive. He really made a difference during my stay.I wo…
User: SuperShan1
Trip type: Couples
Penny pinching hotel with LOUD party noise next door
This is a disappointing Sofitel Marrakech. After the fake filthy sofitel in Casablanca, I wanted to give Sofitel Marrakech a chance thinking this cannot be as bad as Casablanca. Arrived at 2pm, looked all grand and staff are all polite. Reception was swift too…
