59+ photos
The hotel enjoys an ideal location in a magnificent setting, full of the splendour of the city and just steps away from its centre, with all the colourful bustle of Jemaa El Fna Square. The hotel is in a perfect position for visits to the Koutoubia Mosque, the city's monuments and the new city with its trendy shops. The Medina quarter is 6 km away. Marrakech - Menara Airport is just 13 km away.
The hotel has a lift and features 20 junior suites and 368 double rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A currency exchange service and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a childcare service, a car hire service, medical assistance, a laundry service, a hairdresser and a hotel shuttle bus.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. Valuables can be securely stored in a safe. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has 388 non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis and bocce are available. The water sports offered include water aerobics. A gym and table tennis or, for a fee, billiards, are among the sport and leisure options available. There is a wellness area with a spa, a sauna and a hammam and, for an additional fee, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme.
The hotel includes a bar. Guests can enjoy their meals in the cosy atmosphere of the 3 restaurants, which are equipped with high chairs. All-inclusive can be booked. A continental breakfast, a lunch buffet and a dinner à la carte offer plenty of delicious variety. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Route Fes, km 6
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
8943 reviewsUser: aaron c
Trip type: Couples
If you want an average holiday with cockroaches - go here. If not I’d save your money for elsewhere.
Overall? - definitely NOT a 4 star platinum+ to holiday. It needs to be downgraded to 2-3 stars basic MAX. Overall I’d say the staff are welcoming and the grounds are very well kept. Including the newly refurbished pool. We stayed here late may to early June a…
User: colinn988
Trip type: Couples
Will go back
The pool area has recently been refurbished with all the old broken and slippery tiles being replaced with no slip tiles. However, the new design makes it difficult to get to the pool if you are near the back as planters have been added and guests block the wa…
User: Chloe C
Trip type: Couples
Disappointing food/drinks and lots of bugs!
We have just returned from a weeks stay and have been quite disappointed with this hotel. The first night we opened the door to our room (1029) and staring back at us was a HUGE cockroach. The guy who showed us to our room just kicked it out and left us be. Th…
User: Annie L
Trip type: Couples
Touch of Class
Although the hotel is situated away from the markets the offers a free shuttle. The hotel was beautiful. The gardens were impeccable. Very well maintained. There were at 3 large ponds. One had got fish and a couple of small turtles in. Plus we noticed a small…
User: NicSte_1234
Trip type: Couples
Little gem of a hotel
Just had a lovely week’s stay at this hotel, cannot recommend the hotel enough from the staff, cleanliness,food and drink. We arrived late at night and had a smooth check in, we were advised if we were hungry that there was food and drinks available at the res…
