tod blue logo

tod logoLogin/Create Account

flagIE

call icon353818882077

Homemorocco

Novotel Marrakech Hivernage

images

View Gallery

image url
image url

Novotel Marrakech Hivernage

locationMarrakech, Marrakech

Share this Dealshare

About Novotel Marrakech HivernageAbout Novotel Marrakech Hivernage

Location

This hotel is located in the centre of Marrakesh.

Facility

The hotel has a lift and features 112 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is among the standard features in the rooms. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a stereo system, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. Guests can enjoy indoor activities, including aerobics. Various wellness options are available at the hotel, including a spa, a beauty salon, massage treatments and a solarium. A kids' club and live music are also options for entertainment.

Meals

The hotel includes a restaurant and a bar. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Novotel Marrakech Hivernage Amenities at Novotel Marrakech Hivernage

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Horse Riding

    • -

      Indoor Pool

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

716

Very Good

652

Average

413

Poor

216

Terrible

177

Recent Reviews: 2174

  • User:Moises M

    Trip type:

    Do not stay here!

    rating08 Jun 2026

    Terrible hotel. Rooms are very worn-down and old. Staff were also extremely slow, useless, and unnecessarily rude to customers. Room key stopped working after a day and we had to get a new one every...

  • User:Jyoti Q

    Trip type:

    Accor management empower your staff

    rating25 May 2026

    Well I ignored the reviews, as I wanted to form my own opinion. Feel complete empathy for the majority of staff. It's obvious senior management will not spend the money needed to upgrade parts of...

  • User:Clare D

    Trip type:

    Avoid at all costs

    rating18 Apr 2026

    Awful and racist staff. Mediocre service! We had to cancel on the day after waiting hours before room was ready to check in as it wasn’t even at 3pm! Despicable would NOT RECOMMEND

  • User:Simone O

    Trip type:

    Needs urgent staff training!

    rating06 Apr 2026

    The facilities are good, the hotel is well located with a 15 minute walk to the medina and a 5 minute walk to modern bars and clubs. However, I found the service horrible. I was kept waiting in the...

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot