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This hotel is located in the centre of Marrakesh.
The hotel has a lift and features 112 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. A balcony or terrace is among the standard features in the rooms. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a stereo system, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. Guests can enjoy indoor activities, including aerobics. Various wellness options are available at the hotel, including a spa, a beauty salon, massage treatments and a solarium. A kids' club and live music are also options for entertainment.
The hotel includes a restaurant and a bar. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Staff are also happy to provide children's meals.
Rue Haroun Errachid
Check-in from 3:00 PM · check-out by 12:00 PM
Good
2169 reviewsUser: Clare D
Avoid at all costs
Awful and racist staff. Mediocre service! We had to cancel on the day after waiting hours before room was ready to check in as it wasn’t even at 3pm! Despicable would NOT RECOMMEND
User: Simone O
Needs urgent staff training!
The facilities are good, the hotel is well located with a 15 minute walk to the medina and a 5 minute walk to modern bars and clubs. However, I found the service horrible. I was kept waiting in the...
User: Naldo T
DO NOT STAY HERE!!!!
I am extremely disappointed with my experience at Novotel Marrakech Hivernage. From the moment I arrived, things were already wrong. I had a reservation for three guests, but the room was not...
User: NareshK1080
Average hotel
Average hotel with limited facilities. There is a gym with just 2/3 machines. The location is best. Some night clubs are very close. Breakfast have limited options.
